Job Description What’s Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers.. In long, our Process Specialist is responsible for: Responsible to design, manage, analyze, improve, and innovate on the 100+ processes we have in the Servicing ecosystem You will lead the objective of ensuring that the processes are well designed, and controls are built effectively to ensure that processes meet or exceed requirements.. Enable and facilitate many small scale ‘Kaizen - Special Ops’ continuous improvement projects across Operations.. This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!. And get this: 90% of our rockstar employees say they feel right at home here.