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Resource Label Group, LLC is a leading full-service provider of label and packaging solutions with a diverse product offering which includes pressure sensitive labels, shrink sleeves, RFID/NFC technology, sustainable product solutions, scent activation technology, pharmaceutical packaging and fulfillment services. Resource Label provides products and services for the food, beverage, chemical, household products, personal care, nutraceutical, pharmaceutical, medical device, and technology industries. Resource Label Group is seeking an accomplished Vice President, Customer Experience to play a crucial role in building and supporting a best-in-class customer experience team anchored in an environment of continuous improvement and learning development. Serves as coach / mentor for Customer Service leaders related to resolving customer conflicts, order fulfillment challenges, training, and personal career development. Company Paid Short-Term Disability Insurance and Life Insurance
Ensures high levels of customer satisfaction by overseeing service teams across multiple locations, monitoring performance metrics, addressing customer concerns, and collaborating with local leadership to achieve regional customer service goals. Handles complex customer complaints and escalated issues that cannot be resolved at the representative level. That’s why we work hard to provide you with what you need to build an awesome career. At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more.
Bachelor’s degree in Business Administration, Supply Chain Management, or a related field (MBA preferred). 10-15 years of experience in customer experience, order management, or related roles. Strong knowledge of order management systems (OMS), enterprise resource planning (ERP), and customer relationship management (CRM) tools, including quoting tools, SAP. o Expertise in process improvement methodologies, such as Lean or Six Sigma. The CX Sr. Manager is responsible for managing and overseeing the administrative aspects of the sales process within the company.
EllaOla is a premium family wellness brand based in New York City. We developed our products with a team of Harvard dermatologists and pediatricians to create a luxurious science-first, plant-based wellness collection offering the safest and most effective for the whole family.. Featured in Harper Bazaar, Glamour, Forbes, Town & Country and Marie Claire and sold in Nordstrom, Macy's, Bloomingdales and Babylist.. We are seeking a Customer Experience Manager to ensure outstanding support at every step of the customer journey.. 5+ years in customer experience, customer success, or related roles, ideally within the CPG or wellness industry.. Deep commitment to health, wellness, and continuous learning, with a customer-first mindset.
Ultra Labs is a U.S.-based business incubator and accelerator specializing in software and tech-driven businesses. We are currently seeking a Customer Service Representative to join our Boise team and support one of our investment startups, LandLord Tech, and its flagship product, OurPetPolicy—the leading animal management platform used by property management companies nationwide. Work efficiently with technology – You’ll use HubSpot and our proprietary software to track applications, manage communications, and ensure compliance with legal standards. Work in a stunning office – Our downtown Boise office is covered in windows, offering beautiful views of the city and foothills. Comprehensive benefits, including Medical, Dental, Vision, HSA/FSA, and Life Insurance.
Location: Onsite in Arcadia, WI - Relocation Assistance Available.. You'll take the lead in order management systems, recreating standard operating procedures, and working cross-functionally with teams to optimize the entire supply chain. Deep expertise in order management systems, SOP development, and cross-functional collaboration. Proficiency in tools like Microsoft Office, AS400, and CRM systems, with a passion for leveraging technology. Ashley Wellness Centers (location specific) and Medical Tourism
Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.. Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.. Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.. Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
Hargrove Roofing and Construction, a leading residential and commercial roofing company, is seeking an energetic outside sales representative.. Responsibilities include on-site roof measuring, quoting jobs, and customer presentations.. Utilize our sales system for effective proposal presentations. Resolve post-sales issues and provide ongoing client support. Reliability: Place trust in Hargrove Roofing and Construction / Cultivate self-trust
At Sydecar, we're not just a platform; we're a trusted partner in venture capital.. Knowledge of or a strong interest in learning about venture capital operations and alternative investing. Attention to detail and ability to manage many tasks at once without dropping the ball. Experience working in a customer support role in fintech, alternative investments, or financial services industries. Fund accounting knowledge
Free financial counseling, health coaching and employee assistance program. Lincoln Financial Group helps people to plan, protect and retire with confidence.. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates.. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.. Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information.
As the Specialist , you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Operate in a Call Center environment as a customer success advocate.. Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations).. Retirement benefits, life insurance, 401k match, and tuition reimbursement.. Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
LearnUpon is looking for a Customer Experience Operations Manager to join our Revenue Operations team in Utah. This is a hybrid role, working 4 days per week from LearnUpon's Salt Lake City office.. LearnUpon LMS helps organizations train their employees, partners, and customers.. Own and execute the forecasting of customer retention across all segments and align Customer Success, Sales, Finance, and Executive leadership to risks and trends to retain and grow our customer base. 5+ of relevant industry experience in the revenue operations field with a focus on customer success operations. Proficient in using customer success and revenue related tools including Planhat, Gong, Salesforce, and others
Our team are actually the only 100% alliance label additional advantages firm on the planet.. Daily activities consist of Inbound and outgoing calling, preparing consultations, performing presentations to members of alliances that request our perks, simple personal computer understanding, accomplishing the needed documentation, quality control, and also management development.. Upbeat & favorable mindset along with terrific electricity. Weekly pay as well as performance-based month-to-month rewards. Opportunity to get a complimentary trip for you and also a guest to the Bahamas, Cancun, Sin City, and also various other amazing areas for a yearly business convention
Former, observer et encadrer l’équipe du service à la clientèle (sur la surface de vente et aux caisses) pour obtenir des résultats, participer au processus de gestion du rendement, soutenir le développement des talents de votre équipe, utiliser les compétences de leadership pour le développement personnel continu.. Agir en tant que gérant en service (GES).. Soulever des boîtes lourdes et accéder à des étagères élevées à l'aide d'une échelle ou d'un équipement similaire.. Si vous avez besoin d'aide pour accomplir ces fonctions essentielles de l'emploi, veuillez contacter votre supérieur hiérarchique afin que nous puissions entamer le processus interactif avec vous pour déterminer si un accommodement raisonnable est possible.. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Weichert Workforce Mobility is hiring a Vice President, Customer Experience in Downers Grove, IL. This is a hybrid role requiring a minimum of two days in the office.. The VP, Customer Experience collaborates with multiple functional department heads and their delivery team to ensure that operational efficiency, quality, and data governance are delivered in a balanced manner across all service offerings within a client portfolio.. Partners closely with Client Relations leadership to balance operational and relationship requirements to retain and grow client engagements.. Implements best practices, data integrity compliance efforts, and process improvements; measures to optimize workflows and enhance service delivery.. Partners with marketing, product development and technology to design and implement technology solutions that enhance client services delivery model and operational effectiveness.
Rhythm Healthcare is a leading provider of DME, HME and Respiratory products in the medical equipment manufacturing industry.. The Director of Customer Experience (CX) is responsible for leading the strategy, execution, and evolution of our customer experience across every stage of the customer lifecycle.. The Director will oversee a team of 5 CX professionals and work cross-functionally with sales, marketing, product, and supply chain teams.. Net Promoter Score (NPS). Proficiency in Excel, including VLOOKUP and reading pivot tables.
Under the general direction of the Customer Service Supervisor, the Specialist will assist customers and stores with basic O’Rewards and retail sale conversations via phone and messaging platform.. Strong keyboarding, email, spreadsheet, word processing skills. Experience in the automotive aftermarket involving customer service, product liability, and quality control. Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA). Team Member Health/Wellbeing Programs
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries.. ● Administrative Manager. ● Supports operations scheduling needs with a focus on scheduling crew work, organizing and scheduling subcontractors, fumigation and other specialty line of business needs.. Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.. Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
This position combines the responsibilities of a lobby-focused Universal Banker with the expertise of an Operations Specialist.. The ideal candidate will possess a strong understanding of overall banking operations, have exceptional customer service skills, and possess the ability to thrive in a fast-paced environment.. Be adaptable to helping customers regardless of the banking channel chosen; in-person, telephonic, chat, text, emails or whatever the next technology the customer demands we communicate with.. Performing tasks for deposit products and services including but not limited to: Demand Deposit Accounts, Savings Products, Certificates of Deposit, Digital Banking, Treasury Management services and Quality Assurance tasks to ensure accuracy, quality and compliance of the Team's work.. Performing tasks for loan products and services including but not limited to; creating loan documents, filing proper collateralization instruments, ordering third-party reports, booking loans, addressing servicing concerns, updating workflow status pre- and post-closing in our systems and Quality Assurance tasks to ensure accuracy, quality and compliance of the Team's work
Berglund Luxury Lynchburg is looking for a Customer Experience Sales Specialist with a passion for luxury cars and a talent for providing exceptional service to discerning clients. As a Customer Experience Sales Specialist, you will be an integral part of our dealership's success. You will be responsible for providing top-tier service to our discerning customers, guiding them through the selection and purchase of luxury vehicles, and maintaining the high standards of our brand. Showcase the features, benefits, and craftsmanship of our luxury vehicle inventory. Previous experience in luxury sales or service a plus.