Collecting information
Organizing data
We are seeking a dynamic and passionate Customer Engagement Manager to join our team!. Develop and execute customer engagement strategies to boost retention and satisfaction.. Lead customer onboarding and ongoing communication to ensure a seamless experience.. Work cross-functionally with sales, marketing, and support teams to align customer needs with business goals.. Track and analyze customer metrics to measure engagement success and identify growth opportunities.
We are a custom menswear brand rooted in heritage, built for sustainability, and propelled by technology and human ingenuity. In 2010, we took the menswear industry by storm with our revolutionary 3D fitting system. Headquartered in Richmond, VA, we have 8 showroom locations across the US and a growing presence in top menswear department stores. Bachelor's Degree or equivalent work experience in a related field (textiles + fashion merchandising, communication, business administration, etc).. Strong technical skills including familiarity with Netsuite, Zendesk, JustCall - *preferred
The ideal candidate will have exceptional interpersonal skills, a passion for holistic wellness, and the ability to create meaningful connections with clients throughout their wellness journey.. Basic understanding of healthcare or wellness industry (holistic health knowledge a plus). Background in holistic health, wellness, or complementary medicine. Understanding of quantum medicine concepts and holistic wellness approaches. Please submit your resume and a cover letter explaining your interest in holistic wellness and how your experience aligns with our client journey management needs.
This role supports the Customer Experience team by directly engaging with clients and resolving tier 1 issues on-site at a fulfillment center. Act as on-site liaison for customer communications from the fulfillment center. Experience in 3PL or supply chain preferred. Familiarity with Zendesk, Salesforce, or similar tools is a plus. 3PL, Supply Chain or Logistics experience is REQUIRED.
JOB DESCRIPTION Style is never in short supply at our more than 1,000 TJ Maxx stores.. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun.. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.. At TJ Maxx there’s so much potential to discover something new.. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.
We create books that transcend categories and defy odds, and have been honored with hundreds of national bestsellers and awards.. Whether by phone, email, or chat, you are skilled in all forms of communication and do not shy away from troubleshooting anything that comes your way.. We create books that transcend categories and defy odds; with hundreds of national bestsellers and awards to show for it.. Every day, we are transforming the publishing industry with bold thinking and unprecedented results.. We create books that transcend categories and defy odds, and we have been honored with hundreds of national bestsellers and awards.
Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Partners with the store manager to recruit, train, coach, develop and supervise all crew members. Reviews all corporate communications and reacts accordingly. Frequently ascend/descend ladders in order to retrieve and put away stock.. Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers.
We are hiring an Brand Ambassador for one of the leading helicopter tour companies in the state!. Cityview Helicopter Tours (CHT) provide customized helicopter services for a variety of special events, including church events, charity fundraisers, weddings, engagements, and more.. Additionally, we offer the premier helicopter sightseeing tours offering a stunning view of Detroit, Belle Isle, and other notable landmarks in the tri-county area.. Creating consumer Marketing & Sales opportunity for revenue. Responsible for branding, advertising, trade shows, company events, and promotional collateral.
Document all customer interactions and resolutions comprehensively in Zendesk and other FSMB systems.. Channel Response Times: Meet or exceed defined SLAs for email, chat, phone, and social media.. First Contact Resolution (FCR): Achieve high resolution rates during the initial interaction.. Our hybrid work model combines the flexibility of work-from-home days with the benefits of in-office collaboration.. Engaging Culture: Fun departmental competitions, potluck lunches, and seasonal events like Halloween decorating contests.
About this position We are looking for a Customer Experience Manager to join our team.. This role serves as the primary point of contact for PeopleMetrics clients.. The Client Experience Manager carefully guides clients through our entire process – from crafting a customer experience strategy to helping them implement Voice of the Customer (VoC) measurement programs.. This role is responsible for program design, onboarding, adoption, analysis, upsell and retention/renewal.. The ideal candidate will be skilled in building strong client relationships, comfortable working with technology, have exceptional communication skills, and have a passion for the customer and patient experience.
Responsible for training front end staff on policies and procedures related to customer service, product codes, cash handling/tender procedures, use of scanners and bagging protocol.. Ensures Company regulations and food safety standards for freshness, safety, refrigeration, and sanitation are met within front end of store operations.. Intermediate knowledge of anti-money laundering and other government regulations relating to monetary transactions.. Intermediate knowledge of WFM (Workforce Management).. TABC/LACT certification required where applicable.
About us Bankuish is a Startup that helps millions of entrepreneurs and freelancers in Latin America access financial services.. This role requires empathy and active communication skills, a certain level of financial literacy, and a passion for providing exceptional customer service within a digital environment.. Experience in a startup environment is a plus, as is experience in a role where you have had to manage strategy and operations, with a bias toward action and a hands-on approach.. Data-oriented, with emphasis on data visualization and business intelligence.. Knowledge of trends in the fintech industry, customer behavior and emerging technologies.
Key Responsibilities Data Collection & Analysis Collect, organize, and analyze data from customer surveys (e.g., NPS, CSAT, CES), feedback channels, and support systems.. 3+ years ofexperiencein franchise recruitment, business development, oraccount managementpreferably in a high-touch environment Experience working with survey tools (e.g., Qualtrics, SurveyMonkey) and CX frameworks like NPS, CSAT, or CES. SQL experience Skills & Competencies Strong analytical and problem-solving skills with a focus on translating data into actionable insights.. Proficiency in data visualization tools like Tableau, Power BI, or Excel.. Familiarity with CRM tools like Salesforce or Zendesk.. Competitive Medical, Dental, and Vision benefits Retirement plans with optimal company match Annual bonus/merit opportunity Educational Assistance Mental Health support program M.O.R.E. Events offered in-person and virtually Mentorship program Employee Resource Groups Community Engagement Diversity, Equity, and Inclusion Parenting Remote Women at RE/MAX RE/MAX, LLC & Motto Mortgage
FOCUS The Customer Experience Coordinator’s role in our hospital is to shepherd pet parents through their entire experience.. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe.. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever.. You have high emotional intelligence and are organized and time-oriented.. You can ‘read a room’ and plan and act accordingly Adaptable and amenable in ‘high stakes’ environments A natural people pleaser Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE USBecause emergency is all we do, so we do it best!
As a Customer Experience Representative, you will ensure that business clients have an optimal experience with AT&T’s products and services, from enrollment to ongoing support. As a Customer Experience Representative, your goal is to create positive experiences at every touchpoint, directly influencing sales and customer loyalty. A high school diploma or equivalent is required; a background in business, marketing, or related field is a plus. You should feel comfortable engaging with clients face to face, building trust and rapport to cultivate long term relationships. As a Customer Experience Representative, you will be responsible for tracking client interactions and follow ups to ensure a smooth experience.
At Pakio , we’re seeking an ambitious, driven individual to join our team as a Customer Experience Expert in San Jose.. We provide hands-on training and a clear path for advancement within the company for the right candidate.. Engage with customers daily to deliver exceptional experiences , educate them on wireless products and services, and close sales.. At Pakio , we believe in investing in our team and providing the tools needed to succeed.. If you’re ready to start a rewarding career with a company that values growth, apply now to join our team in San Jose !
At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years.. As The Shade Store continues to rapidly expand our national footprint, we are seeking a Customer Experience Manager.. You will play a key role in helping deliver a concierge client experience.. Respond to customer questions and comments via phone, email, and live chat with speed and professionalism. Inner sales drive - an understanding of the bigger picture and a hunger to support driving revenue
Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.. Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.. Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.. Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
Does working as part of a close-knit, friendly team inspire you?. The Customer Experience Associate provides front-line customer service support to ReSource Pro Compliance customers by processing tasks related to insurance regulatory compliance, client intake and/or sales support, responding to customer requests over phone and email. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,800 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade.
Route customer calls as appropriate via Ring Central or open a Salesforce case to document their concern. the satisfaction of knowing they are working for an organization leading the way in clean energy initiatives. Trinity started in the solar industry with two core fundamental principles, to make renewable energy accessible and to make the solar journey seamless.. These guiding beliefs have led Trinity Solar to become the United States largest privately-held residential solar installer, composed of more than 1,700 team members and boasting over 70,000 installations.. Currently, Trinity offers solar installation in Connecticut, Delaware, Florida, New Jersey, New York, Massachusetts, Maryland, Pennsylvania, and Rhode Island.