Catering & Conference Services Coordinator

What You'll Do: The Catering & Conference Services Coordinator provides administrative and coordination support for meetings, conferences, groups, and special events at Four Seasons Resort Lana'i, Sensei Lana'i, and all other Four Seasons Lana'i entities. This role assists with event planning, documentation, and communication to ensure seamless execution and exceptional guest service. Responsibilities include, but are not limited to: Provide administrative support to the Catering & Conference Services team by managing incoming calls, responding to inquiries, and assisting with overflow support for Sales & Marketing and Food & Beverage departments while maintaining exceptional service standards Prepare, maintain, and distribute event documentation including contracts, Banquet Event Orders (BEOs), resumes, schedules of events, menus, reports, correspondence, banquet checks, and departmental communications using approved systems and software Coordinate planning logistics for internal events, small groups, and special functions, supporting Catering & Conference Services Management to ensure seamless event execution Manage and update client accounts, bookings, traces, event details, and function space information within Delphi and other event management systems, ensuring accuracy and timely communication across departments Maintain organized electronic and physical filing systems, databases, reports, vendor resources, group records, and departmental documentation to support operational efficiency and accurate recordkeeping Distribute event-related information and reports to resort departments, ensuring all operational teams receive timely and accurate event updates and requirements Support departmental administration by maintaining shared drives, intranet resources, office equipment, and communication tools to ensure smooth daily operations and effective coordination across the resort What To Bring Successful candidate must possess legal work authorization in United StatesThe hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required. Ability to sit and/or stand for extended periods, lift up to 40 lbs, and push/pull as needed during shifts Previous Hotel, Banquet, and/or Catering & Conference Services preferred Strong organizational, multitasking, and administrative skills with exceptional attention to detail, accurate data entry and typing proficiency (40+ WPM), and the ability to efficiently manage correspondence, filing, document preparation, telephone calls, and email communications in a professional, timely, and service-oriented manner. Join Our 'Ohana And Enjoy Our Amazing Benefits:

Hourly Rate: $28.26100% Employer contributed Medical, Dental, and Vision benefits