Hybrid Production Operator 2

Primary Responsibilities: Create and quality check digital artwork in accordance with client and printer guidelines, ensuring compliance with packaging requirements, technical specifications and die-lines. Apply and verify printer specifications including overprint, knockout, minimum dot, BWR and other print-related requirements. Follow task instructions and prepare, review and validate final artwork, escalating any quality or guideline concerns to Line Managers or Department Heads when required. Ensure a thorough understanding of client brand guidelines, packaging terminology and print production limitations. Create colour separations, remap colours, apply trapping, overprinting, knockouts, imposition, bleed and colour correction, making independent decisions based on established parameters. Utilise knowledge of prepress and printing capabilities to determine the most suitable techniques, styles and production methods. Collaborate closely with Prepress and Press teams to ensure artwork can be accurately reproduced using existing print technologies. Review artwork at different stages of production and implement required changes to meet print specifications and approval requirements. Prepare proofs for client review, ensuring an accurate representation of the final printed product. Perform preflight checks to ensure files are print-ready and compliant with production requirements. Quality check all work according to departmental SOPs, completing and signing off required checklists. Maintain expert knowledge of printing processes, including lithography, flexography, digital printing, rotogravure and screen printing, as well as retouching and GMG colour profiling. Support the management of production resources and accept responsibility for production-related activities within the team. Assist in the development and implementation of training programmes to enhance technical capabilities, particularly for junior team members. Work closely with Quality Assurance teams to ensure consistent delivery of high-quality output. Support workforce planning and resource allocation to address changing priorities and workload requirements. Ensure smooth project execution and delivery in line with communication objectives and graphic production standards. Analyse client requirements and communicate expectations effectively to internal teams. Create and maintain production-related documentation and process records.

Supporting Responsibilities: Review and analyse KPI reports covering productivity, utilisation, quality and on-time delivery metrics. Prepare recommendations and proposals for management regarding client trends, business opportunities and service improvements. Participate in Corrective Action Request (CAR) investigations and quality improvement initiatives. Participate in client meetings as required. Contribute to client planning sessions and provide project management support. Maintain regular communication with clients regarding operational matters, business initiatives and service improvements. Support business development through collaboration, innovation and continuous improvement. Seek alignment and approval from management and peers regarding action plans, policies and procedures. Foster a positive and collaborative working environment. Complete ad hoc assignments as required by management. Work with Production, Technical and IT teams to maximise efficiency through automation and ESKO solutions, including reporting on productivity improvements and time savings.

Performance Measures: Right First Time (RTFT) performance from SGS to Client in line with target. Right First Time (RTFT) performance from Production to Quality Control in line with target. On-time delivery performance in line with agreed targets.

Administration: Follow all Standard Operating Procedures (SOPs).Maintain accurate documentation and filing systems. Demonstrate strong written communication skills. Maintain effective organisational and planning skills. Apply a rigorous and detail-oriented approach to all tasks. Ensure full traceability of work completed.