Glidewell Dental Laboratory Leadership Opportunity Ready to take the next step in your dental laboratory career? We're looking for a proven leader with a strong dental technical background to oversee production operations, mentor technicians, and drive continuous improvement. If you're passionate about team development, quality, and operational performance, this is your opportunity to make a lasting impact in a key leadership role. Candidates outside the Memphis area are encouraged to apply, as relocation support may be available.
Essential Functions:- Serves as both coach and mentor to staff in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies.
- Manages production flow and productivity within division; ensures production turnaround time schedules are met.
- Serves as liaison between division and other departments.
- Ensures new policies, programs, and operational changes are implemented and adhered to on production floor.
- Ensures functional areas are complying with standardized work policies and safety regulations
- Identifies opportunities for continuous work flow process improvements.
- Analyzes cost and production reports to ensure operations are maximized and efficient.
- Provides relevant feedback to management regarding any problems and concerns in a timely manner.
- Relies on extensive technical knowledge to assist and advise technicians having problems with cases.
- Ensures staff compliance with all company policies.
- Ensures quality standard compliances are being met across division.
- Coordinates with Human Resources and direct management in a timely manner on any and all employee relations matters.
- Hires, oversees, develops, reviews, and sets goals for department and staff.
- Conducts performance evaluations, recognizes, and acknowledges positive and productive behavior, and provides constructive/corrective feedback for performance issues.
- Assists, trains, guides, and supports team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies.
- Ensures the team understands the performance standards of their department and has a clear understanding of their own individual performance.
- Enforces adherence to company policies and procedures.
- Handles employee relations matters including but not limited to performance management and enforcement of corrective or disciplinary actions. Partners and coordinates with Human Resources in a timely manner on all employee relations matters.
- Performs other related duties and projects as business needs require at direction of management.
Education and Experience:
Minimum of seven (7) years of experience in dental industry as a dental technician or Certified Dental Technician.
Minimum five (5) years of supervisor or team leadership experience.
Formal education in related area specialty preferred.
Special Requirements/Certification:
Certified Dental Technician a plus. Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology. We work in a fast-paced and highly sought-after employee-friendly work environment. Behind all of this success is an amazing group of people who are passionate about bringing innovation to the marketplace, while providing quality and affordability to better the lives of people all over the world. If you share in our passion for teamwork and a vision for excellence, let's talk about a rewarding career at Glidewell! In addition are the following generous employee benefits: Medical, Dental, Vision, 401K with company match, company-paid life insurance, additional onsite dental services, vacation, holiday, and sick time, employee gym (with fitness classes and meditation room), employee medical/wellness center (with massage therapy and acupuncture), two company subsidized cafes, Internet cafes, employee lounges with big screen TVs, game tables, fun company sponsored events, a diverse work environment with over forty nationalities represented, and much more! Glidewell Laboratories is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to the principle of equal employment opportunity for all employees and to provide employees with a work environment free of discrimination and harassment on the basis of race, color, religion, national origin, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at recruitment@glidewelldental.com. Please indicate the specifics of the assistance needed. Note to Current employees: Please apply through Employee Transfer Application to complete the transfer request form.
