Team Lead (Part time Manager)

Responsibilities: Works directly under the Store Manager and Assistant Manager Responsible for opening and closing store procedures Responsible for performing SM and ASM duties in their absence Train, evaluate, and develop staff on loss prevention measures and superior customer service techniques. Supervise team of retail sales associates Foster a positive work environment by promoting teamwork, communication, and collaboration among employees. Adjust daily agenda for shift personnel to ensure optimal efficiency Learn the products and clientele to ensure superior customer service Track weekly results and trends for business forecasting Develop and implement strategies to increase sales and improve profitability. Assists in merchandising procedures Handle customer complaints and ensure that they are resolved in a timely and satisfactory manner. Maintains store standards

Requirements: 1+ year of management experience, preferably in a specialty store environment. Strong leadership skills with the ability to motivate and develop a team. Excellent communication and interpersonal skills. Demonstrated ability to drive sales and improve profitability. Strong organizational skills and attention to detail. Ability to maintain composure under pressure Ability to work a flexible schedule, including evenings and weekends. Ability to multi-task Pop-culture and trend awareness Passion for collectibles and toys is a plus.