Job Description
Job Summary:
Join the award-winning team at Sugarfire Smoke House - Valley Park as a Front of House Specialist. In this versatile, guest-focused role, you'll be the face of our busy BBQ restaurant, delivering smooth and memorable experiences from the moment guests arrive to the moment they leave. You'll work in a high-energy, team-driven environment, taking on a variety of responsibilities that keep both our dine-in and carryout operations running seamlessly. If you thrive in a fast-paced setting and enjoy variety in your workday, this is the perfect opportunity for you.
Key Responsibilities:- Guest Service
- Greet guests with a welcoming, positive attitude and provide knowledgeable menu guidance
- Assist guests throughout their visit, ensuring satisfaction from entry to exit
- Cashier & POS Operations
- Accurately take orders and process payments using the POS system
- Handle cash and card transactions with attention to detail
- Carryout & Delivery Coordination
- Manage carryout and to-go orders, ensuring accuracy, proper packaging, and timely handoff
- Safely and efficiently deliver orders to guests off-site while providing excellent hospitality
- Dining Room Support
- Float throughout the dining room to check on guests, run food, bus tables, and maintain cleanliness
- Keep front-of-house areas clean, stocked, and organized, including counters, beverage stations, and restrooms
- Team Support & Events
- Support team members wherever needed to ensure smooth daily restaurant operations
- Assist with off-site tent and food truck events, and potentially catering operations
- ComplianceFollow all food safety, sanitation, and company policiesREQUIREMENTS:Ability to multitask and stay organized in a fast-paced kitchen and restaurant environment
- Strong communication and customer service skills
- Positive attitude, team-oriented mindset, and strong work ethic
- Comfortable with cash handling and operating POS systems
- Availability to work flexible hours, including nights, weekends, and holidays
ScheduleFull OR part-time schedule with flexible hours, including nights, weekends, and holidays as required.
Why You'll Love Working Here:- Be part of a fun, energetic, and team-driven BBQ and hospitality environment
- Gain experience across multiple roles in restaurant operations and guest service
- Enjoy flexible scheduling and opportunities for growth within the team
- Competitive pay plus tips and delivery compensation
- No two days are the same in our fast-paced sports bar and full-service restaurant setting
- Looking for full time and part time help.
