Veterinary Assistant - Inver Grove Heights Animal Hospital

Veterinary Assistant - Inver Grove Heights Animal Hospital The Veterinary Assistant supports and assists the Veterinarians and Veterinary Technicians, ensuring the safety of pets and clients, and the continuity of quality veterinary care. They work to keep pets safe and comfortable during their visit. Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and FunClean, disinfect, and prepare exam rooms, medical equipment, and surgery between each appointment Obtain initial patient information, medical histories, vaccination records, and the reason for the pet's visit. Document patient information, and update records Calm, soothe, comfort, and restrain pets before, during, and after procedures Take note on examination results and update records as directed by veterinarians Provide the owners education, resources and information on how best to care for pets in general, at the Veterinarian's direction, for specific conditions, and after various procedures Monitor and track pet's physical status and vital signs following surgery Monitor, record, and report the physical condition and vital signs of the hospitalized and boarded pets Clean and disinfect cages, pens, runs, and boarding areas Feed, water, bathe, and exercise pets during their visit Respond to general questions from clients Perform and set up procedures that do not require Veterinarian or Veterinary Technician assistance Examine pets, performing basic health checks, looking for signs of disease, illness, or injury, and treat them under the direction of the Veterinarian May administer medication, perform routine laboratory tests, fill prescriptions, and educate client on use and side effects of medication under the direction of a Veterinarian or Veterinary Technician Provide professional, efficient, quality care and exceptional service to clients while maintaining maximum productivity Support a practice environment that promotes collaboration and teamwork and ensures the delivery of quality, compassionate, effective, and efficient health care to pets Comply with all practice policies, quality assurance guidelines, and minimum standards of care Perform other duties as requested

Skills, Ability and Knowledge: Broad knowledge of animal science, basic knowledge of pharmacology, proficiency with a variety of computer programs including Microsoft Outlook, Word and industry internet sites, basic written, verbal, and active listening communication skills with a customer-oriented approach, basic mathematical skills to ensure the administration of accurate drug and fluid doses, basic analytical, critical thinking, judgement, and problem-solving skills, compassion and empathy for both pets and pet owners, interact with a variety of clients and employees in a professional, caring, compassionate, and tactful manner, strong attention to detail and high level of accuracy, strong organizational and time management skills, including managing multiple priorities, handle and maintain sensitive and confidential information with discretion, maintain a calm demeanor in a work environment that fluctuates from orderly to fast paced and stressful