Aviation Search Group is partnering with a respected Alaska-based Part 135 air carrier with a fleet of seven turboprop aircraft, providing both scheduled commuter and on-demand charter services throughout the state. This client serves a diverse customer base, transporting passengers and freight to destinations across Alaska. Its operations range from scheduled service to remote communities, where dependable air transportation is a critical lifeline, to specialized crew-change flights supporting remote mining operations and North Slope oil field activities. Anchorage serves as the company's sole operating station. Reporting directly to the Owner, the Station Manager oversees all non-FAA-regulated functions and serves as the senior operational leader for the customer-facing and ground operations side of the business. This role carries full accountability for station personnel, service delivery, operational performance, and financial results, ensuring the organization continues to meet its commitments to customers and communities across Alaska.
Key Responsibilities:
Running the day is the core of this job. Every morning begins with coordinating the efforts of all departments to ensure that they are working toward customers' goals and to ensure the team's internal needs are being met. The Station Manager oversees a dynamic operation that combines scheduled commuter service with on-demand charter flying, all within an environment where weather and changing conditions can quickly alter plans. When disruptions occur, the Station Manager becomes the central point of coordination, making real-time decisions to rebuild the day's operation. This includes reprioritizing schedules, coordinating aircraft and crew movements, managing freight and passenger needs, and maintaining clear communication with customers and employees.
Beyond that daily rhythm, this role carries:
- Leadership, development, and staffing of the customer service, reservations, freight, and ramp teams, including coverage across a seven-day operation
- Final accountability for customer service escalations, including relationships with high-value charter customers
- Service standards across passenger handling, freight, and ramp operations
- Coordination with the flight operations, maintenance, and safety functions while respecting the boundaries of the FAA-regulated side of the business
- Hiring, onboarding, and building the bench so the station is not dependent on any single individual
Qualifications:- Currently live in or previously lived in Alaska and want to return. This is a firm requirement. Understanding the markets, the customers, and the realities of a long Alaska winter is essential to succeeding in this position.
- Demonstrated leadership of frontline teams, with a track record of developing people rather than simply directing them
- A genuine person who can balance the needs of employees against the company's obligation to deliver high-quality service to its customers
- Composure and judgment under disruption, with the instinct to solve problems before being asked
- Ability to work effectively with a multicultural workforce and customer base, which reflects the state we operate inPreferred qualifications, though not required:
- Part 135 or aviation operations experience. Strong operational leaders from logistics, freight, marine, or hospitality backgrounds in Alaska will be seriously considered
- A four-year degree in business or a related field
- Experience serving rural or remote communities
