Premium Services Associate
talentomaMichigan, UNITED STATES
$4,800 - $5,400
APPLYPremium Services Associate
talentomaMichigan, UNITED STATESJunior L3
$4,800 - $5,400
All Other Insurance Related ActivitiesInsurance Agencies and BrokeragesDirect Property and Casualty Insurance Carriers
APPLY NOWJob Title: Premium Services Associate
Monthly Pay: $4,800 - $5,400 USD per month
Summary:
Working alongside agency contacts, policyholders, carrier service teams, and internal accounting partners, the Premium Services Associate keeps premium activity moving from request through resolution. This full-time remote role supports accurate payment records, coverage-related account updates, and timely responses across Michigan.
Job Responsibilities:
- Review premium notices, payment activity, and account balances for completeness.
- Research payment questions using policy, billing, and transaction records.
- Coordinate with agencies and carrier teams on returned payments and account updates.
- Document service requests, follow-up actions, and resolutions in assigned systems.
- Support renewal-related premium inquiries and explain next steps to policyholders.
- Escalate complex discrepancies according to established service procedures.
Qualifications:
- Experience supporting financial accounts, policyholders, or service transactions.
- Familiarity with premium payments, policy records, or account balance concepts.
- Ability to interpret transaction histories and identify discrepancies.
- Comfortable navigating account platforms and maintaining accurate notes.
- Clear written and verbal communication with agencies and internal partners.
- Sound judgment when handling sensitive payment and coverage information.
Perks & Benefits:
- Fully remote work from Michigan.
- Structured training on premium workflows and internal tools.
- Collaborative partnership with service and accounting teams.
- Opportunities to build knowledge of policy and payment operations.
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Level
Junior L3
Salary
$4,800 - $5,400
Location
Michigan, UNITED STATES
Occupation
Insurance Claims and Policy Processing Clerks
Industry
All Other Insurance Related Activities
Posted
9 days ago