Telecom Engineer We are seeking a skilled Telecom Engineer responsible for designing, implementing, maintaining, and troubleshooting telecommunications systems and network infrastructure. The role involves supporting voice, data, transmission, and communication platforms while ensuring reliable, high-quality, and secure telecom services.
Key Responsibilities:
Design, install, configure, and maintain telecom infrastructure and communication systems.
Monitor and troubleshoot telecom networks, voice services, and transmission links.
Support PBX, VoIP, SIP, ISDN, PRI, and other voice communication technologies.
Configure and maintain telecom equipment including switches, routers, gateways, clients, and voice platforms.
Perform fault analysis and resolve network, signaling, and connectivity issues.
Manage call routing, numbering plans, dial plans, extensions, and telecom configurations.
Conduct telecom system upgrades, migrations, backups, and performance optimization.
Monitor network performance, voice quality, availability, and service-level requirements.
Work with carriers/service providers for circuit provisioning, outages, and escalations.
Perform installation, testing, and commissioning of telecom equipment.
Maintain documentation of network diagrams, configurations, inventory, and troubleshooting procedures.
Provide technical support for telecom-related incidents and user issues.
Follow security standards and best practices for telecom infrastructure.
Required Skills & Qualifications:
Bachelor's degree or diploma in Telecommunications, Electronics, Computer Science, or related field.
Experience with telecom networks, voice systems, and communication technologies.
Strong understanding of:
- SIP, VoIP, RTP, SS7, ISDN, PRI, and PSTN conceptsTCP/IP networking fundamentals
- Routing, switching, VLANs, QoS, and IP addressing
- Hands-on experience with telecom platforms such as:
- Cisco Unified Communications Manager (CUCM)
- Avaya
- Asterisk / FreePBXSession Border Controllers (Client)
- Voice gateways
- Knowledge of telecom troubleshooting tools and network monitoring systems.
- Familiarity with Linux systems and command-line troubleshooting is an advantage.
- Experience working with telecom operators and service providers is preferred.
- Preferred Certifications
- Cisco CCNA / CCNP Collaboration
- VoIP/SIP certifications
- Network certifications
- Vendor-specific telecom certifications
- Soft SkillsStrong troubleshooting and analytical skills.
- Ability to work under pressure and manage critical incidents.
- Good communication and documentation skills.
- Ability to collaborate with network, IT, and service provider teams.
- Experience Level2–5+ years of experience in Telecom Engineering, Voice Engineering, or Network Operations.
