Start a career at Insure Response!
This is an entry level Insurance service representative position, with no previous insurance experience required. Great opportunity to learn the insurance industry and get paid to become a licensed insurance agent. We’re looking for customer service-oriented individuals who are interested in Property and Casualty insurance business and are willing to grow along with us to fill the role of Insurance service Representative!
Benefits:
Starting base wage up to $15.00/hour. This is not a commission-based position
Paid training
Opportunity to become a licensed insurance agent at no cost to employee
No cold calling
Flexible scheduling
Weekly pay
Paid vacation and sick time
Promote from within
Health, Dental, Vision, Life insurance, Short-term and long-term disability
401k with company match of 6%
Shift differential for nights and weekends
Bilingual differential available for Spanish speaking agents Insurance Service Representative Job responsibilities
As an insurance service representative, you will be answering incoming call center questions for multiple clients about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries
Demonstrate accuracy in processing client policy modifications based on the data given
Verify new customers coverage and present policyholders with proof of insurance paperwork
Keep track of all customer inquiries in multiple CRM or Agency management software
Stay up to date on new marketing efforts to answer insurance product inquiries utilizing all the resources available
Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved Insurance Customer Service Representative Qualifications
Customer service oriented. Previous customer service a plus
Excellent active listening, interpersonal and verbal and written communication skills
Proficient typing and computer multi-tasking skills. Minimum of 35 WPMAbout Insure Response LLC
Insure Response, LLC is a division of Insite Support Services. Insite was founded in 1999 by experienced call center professionals with the goal to affordably deliver to small and mid -market companies the same sophisticated call center service enjoyed by big companies for years. In 2014 the decision was made to establish Insure Response, LLC which focuses solely on the insurance industry related support. Today, with two U.S based call centers located in Newberry, South Carolina and Nevada, Missouri Insite and Insure response remain dedicated to continuously developing the premier customer service operation to profitably attract and retain partners by investing in the training and technical resources to ensure employee pride and client satisfaction.
