Dispatcher Our Dispatchers perform and maintain clear, effective, and professional radio communications with police officers, sheriff's deputies, fire department, and other emergency and non-emergency personnel at all times with the highest concern for officer and citizen safety. As a Dispatcher, the primary duties entail entering dispatch calls into the in-house computer, keeping track of times, and maintaining a running log of activities in each case. Major Areas of Responsibility: Maintains clear, effective and professional radio communications at all times. Dispatches emergency and non-emergency requests for service to multiple agencies. Answers all 9-1-1 calls gathering as much pertinent and accurate information as possible. Provides EMD (Emergency Medical Dispatch) information on medical requests or as the need should arise. Enters, modifies, and validates all NCIC (National Crime Information Center) entries for the Junction City Police Department, Geary County Sheriff Department, and the Grandview Plaza Police Department. Verifies warrant checks (local, county, out-of-county, as well as NCIC confirmations) through the in-house computer. Operates and monitors the Department teletype system. Maintains information log, tracking officers answering calls throughout the City, County and Grandview Plaza. Activates storm warning system to begin siren indicating severe weather and operates teletype to receive messages from the National Weather Service. Performs records checks and drivers' license checks for City licenses. Researches and provides criminal history information requests for employment through the in-house computer. Performs other duties as required.
Education/Experience/Requirements:
High School Diploma or GED required.
Ability of type a minimum of 35 wpm with minimal mistakes is required.
Knowledge of general office practices and computer proficiency is required.
Ability to obtain and maintain N.C.I.C. certification.
Possess the ability to make decisions in crisis situations and to work under extreme stress.
Ability to deal with members of the general public, communicate ideas effectively and in a clear and concise manner.
Effective oral and written communication skills required.
Knowledge of State and Federal guidelines when dealing with person(s) arrest history, records and/or fingerprint information highly preferred.
Physical Demands (put an * next to essential functions):Eyesight corrected to 20/20.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Manual dexterity.
Hearing requires no more than a 20 decibel hearing loss in hearing range from 500 MHz to 2000MHz. no more than a 30 decibel hearing loss in hearing range from 2000 MHz. to 3000 MHz., and no more than a 40 decibel hearing loss in hearing range 3000 MHz. to 3500 MHz.*Able to stoop, bend, reach, lift or kneel in limited space.
Required to sit for extended periods of time.
Reasonable accommodations may be made to this position.
Are you ready for a career in saving lives? If so, join our Junction City Dispatcher team! Become a critical lifeline for our community by answering emergency and non-emergency phone calls so that you can coordinate the response of firefighters and law enforcement officers to crime and accident scenes. If this is something that interests you, please apply now. Your voice can make all the difference!
This description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
All applicants will be required to complete a typing test at the Workforce center. The Workforce Center is located at 1012 W 6th St A, Junction City, KS 66441. Please give them a call to find out more information on how to get set up for a typing test. Results of the typing test will be required to be submitted before an offer of employment can be made. The Workforce Center will accept walk-ins but it may be best for you to set up an appointment. You can reach them at (785) 762-8870. Please note that due to COVID 19 restrictions, hours of operation may have changed.
It is highly recommended applicants also partake in getting their Work Ready certificate from the Workforce center. Depending on your results, you may get a Bronze, Silver, Gold, or Platinum Certificate. The Workforce Center offers a prep class for this test known as Career Ready 101. This test measures 3 areas of focus: Workplace Documents, Graphic Literacy, and Applied Math skills. Testing may take up to 3 hours. The Workforce center offers this testing through appointment only. Please contact them at (785) 762-8870 to learn more about getting your WorkReady Certificate.
Benefits:
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, short-term disability, holidays, and paid time off. Part-time employees who work an average of 999 hours over the course of a year, receive retirement benefits.
