Expeditor The Expeditor serves as a coordinator between the sales department / production team / shipping team to give strategic support to ensure the accurate, timely and thorough completion of customer orders. Essential Functions/DutiesEnsure that all employees observe and maintain a safe working environment. Review, organize and distribute job tags to production. Update Shipping Department order list as new orders come in and keep orders updated as they are processed. Schedule trucks to pick up orders when completed. Communicate with jobsites when direct shipments are needed to ensure they can receive delivery on a certain date. Upload pictures of complete orders that have been checked for accuracy. Assist with Shipping Log as needed. Communicate and manage expedited order requests or tightened lead times with production team. Notify Sales Representatives of any order issues, updated projected ship dates, missed ship dates, etc. for communication with customers. Address customer inquiries related to order status or ship dates. Perform random thread inspections at times to verify conformance. Assist with ordering department supplies as needed. Assist with paperwork for production employees to make sure they are working on the correct jobs. Learn production positions and functions to help if needed. Willing and able to perform additional functions/duties as asked by the department Supervisor and/or Manager. At times be responsible for inventory counts of hardware, organizing and communicating with Supervisor and/or Manager to order as needed.
Competencies:
Ability to maintain positive relations within all levels of the organization.
Ability to communicate, present facts and provide recommendations effectively in oral and written form.
Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
Proven ability to handle confidential information with discretion, adapt to various competing demands, and demonstrate the highest level of service and response.
Ability to work effectively with or without direct supervision, independently or in a team environment.
Continuously focus on process improvement and proactively anticipate needs and present solutions.
Ability to maintain professionalism while under pressure and in the face of adversity and work under critical deadlines and heavy workloads to support the company's critical functions.
Must have a solid working knowledge in Microsoft Word, Excel, and Outlook applications.
Physical/Cognitive Demands:
This is a physically active role including walking long distances (over uneven surfaces) to/within our production facility, lifting 50lbs or more, and standing for prolonged periods. Position also requires bending, stooping, squatting, or standing, as necessary. Cognitive abilities required include deductive reasoning, information ordering, oral comprehension, oral expression, problem sensitivity, written comprehension, and written expression. This job operates in a manufacturing plant setting. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, heavy machinery, and vibration. The noise level in the work environment can at times be loud; the use of hearing protection is required. Position Type/Expected Hours of WorkThis is a full-time position. Mandatory weekend and overtime hours are required on a recurring basis. Required Education and Experience1. HS Diploma/GEDPreferred Education and Experience1. NAOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
