Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Compensation
$15-16/hour + Monthly Commission Bonus Structure
Work Location
This is a remote/work from home position for CST/MST zones.
Why should you consider TSI ?
Work from home
Paid training
Team-oriented work environment
Growth opportunity
Generous bonus opportunity
Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities:
Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
Providing thorough, efficient, and accurate account updates on computer files for each call made or received
Skip tracing to locate consumer contact information
Counseling delinquent consumers to assist in finding funds to meet their payment obligations
Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
Complying with and staying up-to-date on all TSI policies and procedures
Maintaining knowledge of functional areas, company policies, and procedures
Providing feedback to management concerning possible problems or areas of improvement
Making recommendations to implement improved processes
Performing other duties as assigned by management
Qualifications: High levels of ambition, keen to grow their career
Experience with collections, customer service, sales, retail or just the motivation to learn a new skill
A positive, friendly, demeanor who finds joy in everyday
Strong communication skills
Proficient computer skills
The ability to work and prioritize independently
