Join The Xrg TeamJoin the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team!
Why XRG? Here's a Taste of What We Offer:
Competitive pay: Your hard work deserves more than just a paycheck. Enjoy competitive pay that recognizes your dedication and skills.
Flexibility: Strike the perfect balance between work and life with our flexible hours. Your time matters, and we value your well-being.
Career Growth Opportunities: We thrive on promoting from within, fostering Xperience Real Growth for every team member.
Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the XRGFam and eXperience the difference.
Team Member Dining Discounts: Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests.
Employee Referral Program:
Share the joy of being part of the XRG team with others.
Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
Partner Perks:
Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!
Health Insurance:
Take care of your well-being with comprehensive health insurance for our full-time team members.
Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running!
Pay Rate:
$16.90/Hour, Plus Tips opportunity!
Purpose
The Food Server is responsible for welcoming guests, accurately taking all food and beverage orders, and making sure they are delivered in a timely manner to the guests satisfaction.
Duties & Responsibilities:
Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
Recognize and cultivate regular guests and repeat business
Take and enter orders into POS system promptly and accurately
Ensure all the food and drinks are served immediately and according to specifications Ensure that all the necessary stock is being replenished during the shift
Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
Comply with all safety and health department procedures and all state and federal liquor laws
Maintain company safety and sanitation standards
Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types
Collect required signatures from guest and promptly close guest checks
Ensure accurate accounting of all monies and independent banking procedures Sign all cash out slips legibly
Ensure complete and proper check out procedures
Clean all spills immediately and place all trash in proper receptacles
Inform management of any complaint, comments or incident
Ensure nightly/weekly and opening/running/closing duties are completed
Record and report any equipment failure and/or safety hazards to management immediately
Assists and/ or completes additional tasks as assigned
Qualifications & Skills
High School Diploma preferred
Proof of eligibility to work in the United States
Valid Driver's License
21+ years of age
Possession of or the ability to possess all state required work cards
Minimum of two (2) years related experience
Experience with POS systems
Familiarity with beer and spirits
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full service restaurant operations
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Working Conditions:
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
Fast paced, high volume, full service restaurant
Work varied shifts to include days, nights, weekends and holidays
Physical Requirements:
Ability to walk long periods of time
Ability to stand for long periods of time
Ability to use hands to handle, control, or feel objects, tools, or controls.
Ability to repeat the same movements for long periods of time
Ability to understand the speech of another person
Ability to speak clearly so listeners can understand
Ability to push and lift up to 50 lbs
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
Disclaimer:
This job description is a summary of duties, which you as a Food Server are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
