SAP IS-U FICA Consultant - Utilities
accenturePittsburgh, PA
SAP IS-U FICA Consultant - Utilities
accenturePittsburgh, PALead L6
Other Management Consulting ServicesAdministrative Management and General Management Consulting ServicesOther Scientific and Technical Consulting Services
Overview:
In this role you transform utility finance operations by delivering SAP IS-U FICA–based solutions that optimize cash flow, controls, and customer experience. You’ll work with utility finance, billing, and IT teams to design and implement end-to-end processes across IS-U, Payments, and Collections. You’ll drive functional delivery in a global, collaborative setting and explore SAP AI/GenAI opportunities to boost efficiency. This position combines deep domain knowledge with hands-on SAP configuration to deliver measurable value. You’ll lead and coach teams while aligning with Accenture’s reinvention mission. Compensation / Benefits medical, dental, vision life and long-term disability 401(k) plan bonus opportunities paid holidays paid time off
Responsibilities:
Lead functional delivery across SAP IS-U FICA, Payments, Revenue Management, Credit & Collections, and Customer Financial Services Partner with finance, customer service, collections, and business stakeholders to define future-state processes Design and configure SAP IS-U FICA covering account management, invoicing integrations, payments, lots, clearing, returns, refunds, write-offs, dunning, and reconciliation Optimize Credit & Collections strategies to support utility operations and objectives Support payment-processing integrations with banks and external processors Drive reconciliation across CSI, Billing, FICA, GL, and Corporate Finance Analyze customer financial data, open items, and collections activity to support design, testing, and readiness Collaborate with Billing, Customer Service, Finance, Integration, and Data teams for end-to-end process integrity Lead or support requirements, solution design, configuration, testing, cutover, go-live, hypercare Identify opportunities to apply SAP Business AI and GenAI to collections and operations Collaborate across global delivery teams and coach junior consultants
Key requirements:
Minimum 3 years of functional SAP IS-U FICA experience with customer accounting and financial processes Minimum 1 year of hands-on IS-U FICA capabilities including payments, clearing, returns, refunds, dunning, write-offs, collections, and reconciliation Minimum 1 end-to-end SAP IS-U or SAP Utilities implementation in a functional/delivery role Experience with utility Customer Information Systems and integration between Billing, FICA, and downstream Corporate Finance Understanding of utility financial operations, customer accounting, revenue lifecycle management, and collections Experience working with electric, gas, or water utilities Bachelor's degree or equivalent (minimum 12 years' work experience); if Associate’s degree, equivalent 6-year experience Bonus: SAP S/4HANA Utilities or S/4HANA-based customer financial processes Bonus: complex utility Credit & Collections strategies, and integration of SAP FICA with SAP Finance/GL Bonus: knowledge of utility regulatory requirements affecting collections and financial operations Bonus: revenue assurance, financial reconciliation, or customer account conversion Bonus: applying AI or GenAI to collections, exception handling, or finance processes Bonus: supporting workshops, design decisions, and coordination with global delivery teams collaboration with cross-functional teams effective communication with stakeholders coaching and mentoring junior staff SAP IS-U FICA Payments and Revenue Management Credit & Collections
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Level
Lead L6
Location
Pittsburgh, PA
Occupation
Computer Systems Analysts
Industry
Other Management Consulting Services
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