Global Major Incident Leader - Services Resilience

Citi in Tampa, FL is seeking a Senior Analyst for Major Incident Management within the Business Command Center. You will own end-to-end management of major incidents, cyber events, and operational risk events, coordinating with business, tech, and leadership to protect client experience and operational integrity. You will lead incident response, drive swift resolution, and ensure clear communication across global stakeholders, with on-call weekend support as needed.