We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets. Our challenge Seeking experienced technology risk professionals to support technology subsidiaries in developing, documenting, and maintaining operational procedures aligned with enterprise Technology Risk Management (TRM) policies. The role requires translating policy requirements into practical, auditable procedures that can be consistently executed across technology organizations. We are seeking a Facilitate agile delivery across one or more engineering squads working on the platform.
Ideal Candidate:
A technology risk or governance professional who can effectively bridge the gap between policy requirements and operational execution, with the ability to collaborate across technology and risk functions to create clear, practical, and audit-ready procedures within a highly regulated environment.
Additional Information:
*The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Dallas TX/ Pittsburgh PA/ Strongsville OH/ Birmingham AL/ Phoenix AZ/ Aurora CO is $95K - $100K/year & benefits (see below)
The Role
Responsibilities:
Develop and document operational procedures that align with technology risk policies, standards, and control requirements.
Translate policy requirements into actionable process steps, roles and responsibilities, approvals, evidence requirements, and escalation processes.
Conduct process reviews, stakeholder interviews, and working sessions to document current and target state processes.
Partner with Technology, Information Security, Risk, Compliance, Legal, and Audit teams to ensure procedures are risk-aligned and operationally feasible.
Support audit and regulatory readiness efforts by ensuring procedures are complete, traceable, and defensible.
Facilitate procedure reviews, approvals, and ongoing maintenance activities.
Requirements:- 5+ years of experience in one or more of the following: Technology Risk ManagementIT Risk & Controls
- Information Security Governance
- Technology GovernanceIT ComplianceIT Audit
- Operational Risk Management
- Process/Procedure Documentation
- Core Skills:
- Strong procedural and technical writing skills.
- Ability to interpret policy language and translate it into executable procedures.
- Experience documenting controls, risks, operating processes, and governance activities.
- Excellent interviewing, facilitation, and stakeholder management skills.
- Strong analytical and problem-solving capabilities.
- Ability to work independently in a fast-paced environment.
- Excellent communication and presentation skills.
Technical Knowledge
Information Security and Access Management:- Identity & Access Management (IAM) / MFATechnology Operations and IT Service Management
- Incident, Change, Problem, and Release Management
- Disaster Recovery and Business Continuity
- Technology Asset and Configuration Management
- Software Development Lifecycle (SDLC)
- Technology Governance and Control Frameworks
Tools: Microsoft Office Suite (Word, Excel, PowerPoint)
SharePointVisio or Lucidchart Archer GRC (preferred) Preferred, but not required: Financial services or banking industry experience. Experience supporting First Line of Defense (1LOD) technology risk functions. Knowledge of FFIEC guidance and regulatory expectations. Familiarity with NIST, COBIT, ISO 27001, ITIL, and SOX ITGC frameworks. Experience with cloud environments (AWS, Azure, GCP).Knowledge of customer authentication, privileged access management, and cybersecurity controls. Experience supporting technology resiliency and operational resilience programs. Prior experience developing procedures for large, complex technology organizations. Experience with Archer, Service Now GRC, OpenPages, or MetricStream. We offer: A highly competitive compensation and benefits package. A multinational organization with 60 offices in 20 countries and the possibility to work abroad.10 days of paid annual leave (plus sick leave and national holidays).Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region).Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON’S DIVERSITY & INCLUSION STATEMENTDiversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
