Senior IT Asset Management Analyst

Required Skills and Experience: IT Asset Management including activities spanning IT asset lifecycle like Hardware Discovery, Validation & Reconciliation (5+ Years) CMDB data accuracy and Asset Associations (5+ Years) IT Asset Management Process development and documentation (5+ Years)

Preferred Skills and Experience: Service Desk Plus Reporting and retention of data Responsibilities: Conduct physical walkthroughs across County offices, departments, and remote sites to locate, inspect, and validate IT hardware Confirm asset tags, serial numbers, physical condition, hardware model, and specific device configurations Reconcile differences between physical hardware and CMDB records; correct inaccuracies and update missing relationships Execute periodic (weekly/monthly) data reconciliation processes to compare CMDB asset records against active network discovery, cloud management, and endpoint tools Identify systemic flaws in automated discovery or manual data entry workflows and propose permanent fixes to prevent future inventory drift Identify and document orphaned, misplaced, untagged, or non-standard devices Analyze mismatched data points – such as ghost assets, missing serial numbers, incorrect lifecycle statuses, and trace their root cause Work with IT and department personnel to assign financial charge code information to each asset Maintain real-time accuracy regarding where each device is physically located—desk, room, building, or operational zone Work directly with site technicians, supervisors, and departmental contacts to confirm hardware placement changes and promote on-going asset management practices Monitor and document equipment movement during relocations, renovations, department moves, and lifecycle refresh activities Support the full lifecycle of physical IT hardware, including receiving, tagging, imaging assistance, prep for deployment, and retirement Perform intake verification on new hardware shipments—matching POs, confirming specs, ensuring standard compliance Capture warranty status, purchase dates, age, and condition within the asset system of record to support refresh and budgeting decisions Coordinate secure packaging and transport of devices scheduled for repair, return, or disposal Ensure the CMDB reflects correct associations between physical hardware and: assigned users business units network segments installed software tickets, incidents, and changes Validate that physical asset roles (workstation, kiosk, POS terminal, mobile device, peripheral) are correctly represented Build consistent communication channels with Client to understand: what hardware they use where it is deployed how it supports their operations what changes or upgrades are planned Identify operational impacts of outdated, damaged, or insufficient hardware Assist with verifying device requests for compatibility with County standards Validate equipment specifications against approved configurations before purchase or deployment Support procurement teams with hardware-specific data, vendor coordination, and replacement justification Maintain structured datasets about device age, support eligibility, warranty windows, and end-of-life timelines Assist in hardware refresh prioritization by providing accurate, field-validated data Identify high-risk devices (e.g., aging POS terminals, unsupported models, damaged equipment) and flag for proactive action Coordinate the physical collection of retired devices Ensure that devices sent for disposal or recycling follow proper chain-of-custody, data wiping, destruction, and vendor compliance Assist efforts to recover residual value from salvageable equipment Support creation and documentation of hardware standards for end-user devices, peripherals, and specialized digital equipment Contribute to troubleshooting hardware-related issues tied to those standards Participate in governance discussions on hardware selection, approval pathways, and lifecycle processes