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Desktop Support

ceiColumbia, SCJunior L3

$23.00 - $27.00 per hour

Computer User Support SpecialistsComputer Network Support SpecialistsNetwork and Computer Systems Administrators
Computer Systems Design ServicesOther Computer Related ServicesComputer Facilities Management Services
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Back Desktop Support Infrastructure & Security Columbia, South Carolina Contract On-Site Oct 29, 2026 Desktop Support Job at a Glance
Title: Desktop Support
Location: Columbia, SC (Onsite)
Contract: W2 only, 12 month contract with potential for extension or conversion to full time with either the client or CEI
Pay: $23-27/hour + optional medical, dental, vision, 401(k) match
Overview: This onsite Desktop Support role focuses on configuring, deploying, and maintaining end-user workstations in a fast-paced enterprise environment. The position supports ticket resolution, workstation deployments, data protection practices, and secure configuration standards to keep end users productive.
Key Responsibilities:
  • Monitor and update the dispatch/ticketing queue; work assigned support tickets to resolution
  • Troubleshoot workstation hardware/software issues and provide technical guidance to end users
  • Configure, install, monitor, and maintain workstation software and hardware
  • Perform workstation builds, deployments, software installs, and user workstation data backup activities
  • Test, troubleshoot, maintain, modify, validate, and document application packages
  • Document configurations and standards to support consistent troubleshooting and faster resolution
  • Assist with administrative support tasks such as reporting, replacement part ordering, and inventory/status tracking
Required Skills:
  • 2+ years of technical operations support or workstation/desktop support experience
  • Strong customer service and communication skills; ability to provide on-the-spot user training
  • Proficiency supporting Windows workstations and common productivity tools
  • Experience with Microsoft Teams, Excel, and Microsoft Office
  • Understanding of operating system imaging concepts
  • Ability to follow approved tooling, licensing, and security configuration standardsA+ CertificationU.S. Citizenship required
  • Ability to routinely transport items up to 30 lbs and occasionally up to 70 lbs
  • EducationAssociate degree in Computer Science, Information Technology, or a related field OR 2 years of related work experience
Preferred Skills:
  • Experience supporting and maintaining workstation infrastructure in a multi-platform environment
  • Ability to recommend workstation hardware/software options aligned to business requirements
  • Comfort operating in a fast-paced environment that may require responsiveness outside standard hours
About CEI:As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.#ZR#INDGEN

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