Base Dispatcher - Maui

polynesian adventure toursPuunene, HIJunior L3

$19.50–$25.00 per hour

Dispatchers, Except Police, Fire, and Ambulance Receptionists and Information Clerks Concierges

Tour Operators Scenic and Sightseeing Transportation, Land All Other Transit and Ground Passenger Transportation

Job Description: We are looking for local Maui residents to join our operations team as a Full-Time Base Dispatcher. This role is ideal for someone who takes pride in their work, values reliability, and wants to be part of a strong local team that supports one another and the island we call home. Our operation is built on clear communication, accountability, and respect. We are continuing to strengthen our team and are looking to add individuals who want long-term stability, meaningful work, and the opportunity to grow alongside a solid organization.

About the Role: As a Base Dispatcher, you will support the daily flow of operations by coordinating schedules, communicating with drivers and on-site teams, and helping ensure everything runs smoothly for our guests and our crew. This is a full-time position based primarily in the office, with occasional on-site work when needed. You'll gain a strong understanding of how operations run from the inside and become a key part of our company's success.

What You'll Be Doing:

Supporting daily operations through clear communication and organization
Coordinating schedules, check-in times, and operational details
Communicating with drivers, on-site staff, and leadership throughout the day
Monitoring traffic, road closures, and local events to avoid disruptions and weather
Updating reservations and internal systems accurately
Coordinating meals, admissions, and logistics with local vendors
Supporting on-site operations when needed
Contributing to a respectful, reliable, and positive work environment
Schedule Expectations
Full-time role with a flexible schedule based on operations
Some days may start earlier or end later, depending on operational needs
Effective communication, reliability, and teamwork are essential
Who We're Looking ForRequired:
Must be a local Maui resident
High school diploma or equivalent
At least 1 year of experience in customer service, hospitality, dispatch, administration, or a similar role
Comfortable using computers and basic office systems
Ideal Qualities:
Knows Maui roads, landmarks, and traffic patterns
Shows up on time and communicates clearly
Works well with others and supports the team
Calm, organized, and detail-oriented, and able to be coached
Interested in learning new skills and growing long-term
Takes pride in representing Maui professionally
Why This Is a Good FitFull-time, stable work based on MauiBe part of a team that values 'ohana, accountability, and respect
Learn transferable skills that support long-term career growth
Work with leadership that supports individual and group development
Join an operation that takes pride in how it represents the island
Benefits & PayStarting pay between $19.50–$25.00 per hour, with higher rates considered for highly qualified candidates
Medical, Dental, Vision & Prescription Insurance 401(k) with company match
Paid Time OffEmployee Assistance Program
Pet Insurance
Advancement opportunities

Polynesian Adventure Tours, LLC is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status. We look forward to hearing from you and having you join Hawai?i's best Tour and Transportation team!

Matching similar jobs

Level

Junior L3

Salary

$19.50–$25.00 per hour

Location

Puunene, HI

Occupation

Dispatchers, Except Police, Fire, and Ambulance

Industry

Tour Operators

Posted

5 days ago

APPLY NOW