Client Services Supervisor: Drive Excellence & Efficiency

eurofinFairfield, OHMid L4

First-Line Supervisors of Personal Service Workers First-Line Supervisors of Office and Administrative Support Workers Personal Service Managers, All Other

All Other Outpatient Care Centers Testing Laboratories and Services Medical Laboratories

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DNA Diagnostics Center in Fairfield, OH is seeking a Client Services Supervisor to lead the contact center, drive quality, and exceed SLAs. You will guide process improvements, coach staff, and ensure effective delivery of services to clients and partners. Responsibilities include resolving escalated concerns, optimizing staffing, implementing training, and collaborating with other supervisors to meet KPIs. Strong leadership and communication are essential for success in this role.

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Level

Mid L4

Location

Fairfield, OH

Occupation

First-Line Supervisors of Personal Service Workers

Industry

All Other Outpatient Care Centers

Posted

3 days ago

APPLY NOW