OPERATIONS ASSISTANT

Job Description: Bi-Lingual (Spanish) Operations Assistant | Full Time, 12 Month Position Objective - The operations assistant works toward ensuring a smooth office environment with a focus on supporting the entire ChiTech community. This position requires completing consistent daily and weekly tasks, as well as identifying potential obstacles or opportunities to ensure smooth day to day operations in the office. In addition to collaborating with team members, it is the operation assistants responsibility to engage in student affairs displaying Chitech norms and core values.

Process outgoing mail, mass mailings (info packets, grade reports, etc. & packages for timely deliveryEnsure frequently used documents by students, staff, and parents neatly organized and ready for usServe as the main office’s gatekeeper to address questions, concerns, and minimize interruptions of the school’s leadership team Answer the phones, redirecting inquiries as they come and relaying accurate messages to staff in an appropriate time frame, without disruption of student instruction Collect, process and follow-up with families regarding student fees Distribute, organize and order student uniforms and uniform rentals following the school’s policy Update and enter student data (Aspen, Naviance, ODA, Verify, etc.)Coordinating ID Pictures Student File management and organization Collecting required forms and documents by required deadlines (FIIF, Medical, enrollment docs, etc.)Update and prepare the school calendar (PDF and via Google Calendar) Store and file any and all confidential student information in a secure location meeting CPS file audit guidelines, contacting the families for any missing documentation Driver: Support the reporting of accurate attendance data by serving on the attendance team and completing activities including but not limited toCompleting unsubmitted attendance Data updates and corrections Completing all attendance team member responsibilities Student Recruitment & Enrollment (Team Role: Support) Attend recruitment events to present Chitech’s student recruitment pitch in an exciting and authentic manner Conduct assigned recruitment calls to potential students reminding them of upcoming events, deadlines, andany missing information or documentation they may still need for enrollment Fulfill assigned home visits and collect required information Collaborate with the enrollment manager to create engaging activities to meet enrollment goal Aid in the assembling and mailing of recruitment packets and souvenirs to potential students, and schools Support beginning of year onboarding for all students Compliance (Team Role: Support/Driver) Support the submission and entry of required compliance documents (Medical Compliance, FIIF (Driver))Conduct weekly facility walkthroughs and make recommendations for improvement Update School emergency escape plan and ensure each room has a diagram of the appropriate escape route, near the exit Special Events & School Culture (Team Role: Driver) Participate in the planning and execution of all school events (recruitment, open house, RCPU, B2S Night, etc.)Ensure safe storage, maintenance and appropriate use of event equipment (mascot, sound system, etc.) andoversee usage/request for usage of equipment Support the school’s culture team as needed (hallway monitoring, restorative practices, student supervision) General Support (Team Role: Support) Monitor morning entry, dismissal, hallways, student lunch periods and other periods by maintaining a peaceful and clean eating environment, monitoring student behavior and ensuring student safety and wellness Act as a liaison between teachers and leadership as it relates to classroom furniture needs Ensure the building is secure and cleared on normal school days and during special events School Leadership Support (Team Role: Support) Serve as administrative support to the school’s leadership team as requested Communicate with the school leadership team about relevant issues in a timely manner