Lead Audio/Visual Installation Technician

Primary Responsibilities: Project LeadershipServe as the on-site lead for installation crews, assigning tasks and ensuring efficient workflow Communicate daily with project managers regarding progress, issues, and material needs Maintain a safe, organized, and professional job site Coordinate with general contractors, electricians, IT teams, and other trades System Installation & IntegrationInstall and mount displays, projectors, screens, speakers, microphones, cameras, and video walls Build, wire, and dress equipment racks to industry standards Pull, terminate, label, and test structured cabling (CAT6, fiber, speaker wire, control cabling, etc.) Install and configure DSPs, control processors, network switches, and AV-over-IP systems Perform system commissioning, including audio tuning, video calibration, and control system verification Technical TroubleshootingDiagnose and resolve complex system issues on-site Perform signal flow testing and verification Work with engineering teams to resolve design or programming discrepancies Document issues and corrective actions clearly and accurately Client Interaction & TrainingProvide professional, courteous communication with clients and end-users Conduct system demonstrations and user training sessions Ensure client satisfaction before project closeout Documentation & ReportingUpdate as-built drawings, cable schedules, and rack elevations Complete daily job logs, punch lists, and reports Track inventory, tools, and materials for each project Required Qualifications 4+ years of professional A/V installation experience Proven experience leading installation teams or acting as a senior technician Strong understanding of A/V signal types, routing, and system architecture Proficiency with cable termination and testing (CAT6, fiber, HDMI, XLR, etc.) Ability to read and interpret construction documents, schematics, and signal flow diagrams Familiarity with control and DSP platforms such as Crestron, Extron, Q-SYS, Biamp, Shure, and Dante, etc. Understanding of networking fundamentals (IP addressing, VLANs, PoE, managed switches) Ability to lift 50+ lbs, work on ladders/lifts, and operate power tools safely Valid driver's license and reliable transportation Preferred QualificationsAVIXA CTS, CTS-I, or CTS-D certification Manufacturer certifications (Crestron, Extron, Q-SYS, Biamp, Shure, Dante, etc.) OSHA 10/30 certification Experience with AV-over-IP systems (NVX, Q-SYS NV, SDVoE, etc.) Experience in commercial construction environments MIDWEducation Requirements (All) High School Diploma/GED Additional Information / BenefitsBenefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan, Educational Assistance, Special Incentive Plans This job reports to the Operations Manager This is a Full-Time position1st ShiftNumber of Openings for this position: 1