ServiceNow ITSM Analyst: Automation & Audit Readiness

Anchor Point Technology Resources is seeking a dedicated IT Service Management Analyst to support a transition from Cherwell to ServiceNow. In this mid-level role, you will ensure regulatory audit readiness and drive process improvements within a dynamic team. The ideal candidate will leverage innovative automation tools, enhance ITSM functions, and collaborate closely with stakeholders. Strong experience in ServiceNow implementation and ITSM processes is required.