Service Business Development Center (BDC) Representative
art moehn auto groupJackson, MN
Service Business Development Center (BDC) Representative
art moehn auto groupJackson, MNJunior L3
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales and Related Workers, All Other
APPLY NOW (opens in a new tab)Service Business Development Center (BDC) Representative The Service BDC Representative is responsible for assisting customers by phone, email, text, and chat, scheduling service appointments, and delivering an outstanding customer experience. Customer service experience is required; dealership or call center experience is a plus.
Benefits:
- Performance-based pay with base compensation
- Monday–Friday schedule 401(k)
- Health insurance
- Paid vacation
- Employee discounts
- Cafeteria plan
Responsibilities:
- Answer inbound customer calls
- Schedule service appointments and follow up with customers
- Respond promptly to phone, email, text, and chat inquiries
- Maintain accurate CRM notes
- Meet daily performance goals
- Learn and promote dealership services and programs, include outbound phone calls
Qualifications:
- Excellent customer service skills
- Strong phone, typing, and communication skills
- Professional written grammar and spelling
- Ability to multitask in a fast-paced environment
- Must pass a background check and drug screening
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Level
Junior L3
Location
Jackson, MN
Occupation
Customer Service Representatives
Industry
New Car Dealers
Posted
yesterday