Pay Range
$40.00/hr - $46.00/hrBase Pay Range
$40.00/hr - $46.00/hrImmediate need for a talented Complaint Mgmt Specialist 3, This is a03 months contractopportunity with long-term potential and is located inSan Diego, CA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-95196
Pay Range:
$40 - $46 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:- Conduct product complaint investigations and write failure investigation reports
- Ensure accuracy for complaint file documentation and regulatory reporting decision activities.
- Ensure complaint files are accurate and complete and in line with good documentation practices.
- Demonstrate sound independent decision making in regard to medical device complaint handling and other functions relating to the investigation of product complaints. Asks questions of team leaders / management as needed.
- Collaborate with supervisor, manager to assess the severity of complaints and understand the typical use to provide input to the Technical investigation for optimal root cause resolution as needed.
- Handle product for investigation per quality system requirements.
- In concert with the department supervisor and/or manager and escalation teams, strategize to direct the efforts to ensure Dispensing customer satisfaction.
- Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
- Ensure timely follow-up with internal customers and company representatives for reported issues.
Key Requirements and Technology Experience:
Key Skills; Complaint Handling/ Investigation, PCB/ Board Circuit Bachelor’s degree in related field is desirable 3-5 years of medical device experience is desired, preferably in a regulatory or technical complaint investigation capacity.2 years of experience with medical device complaint handling / post-market surveillance / medical device regulations or experience in a similar regulated environment preferred. Working knowledge of QA, Regulatory/Quality Compliance in a medical device industry preferred. Knowledge of electronics is preferred.
Job Details: Senior level: Not Applicable
Employment type: Contract
Job function: Information Technology
Industries: Medical Equipment Manufacturing Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
