Lock Desk Analyst / Secondary Marketing Support
Location: North Hollywood, California
Work Model: In Office
Compensation: $25.00 to $26.00 per hour
Schedule: Full-time, in office
Overview:
This position supports the company's secondary marketing and analytic efforts through lock processing, pricing support, reporting assistance, and process improvement work. The role will work with several departments and help support business process improvement efforts focused on automation, quality, and efficiency.
Responsibilities:- Accept rate locks from internal and external clients and confirm rate locks back to the client
- Review and verify price quotes and lock requests
- Enter loan information required for locking, relocking, modifying, and extending mortgage commitments into the LOSAssist inbound callers with pricing registration questions and procedures
- Communicate with mortgage loan officers and underwriters
- Reconcile daily locks
- Provide price quotes for rates not published on rate sheets
- Resolve price discrepancies at the time of lock and loan purchase
- Support management reporting and analysis of secondary marketing data
- Support projects designed to improve automation, quality, and efficiency
Qualifications:- Bachelor's degree in Finance or a related field, or 3 years of experience in mortgage pricing and rate sheets
- Strong mathematical and analytical skillsStrong written and verbal communication skillsStrong time management skills and the ability to work in a fast-paced environment
- Ability to work well under pressure
- Strong customer service skillsStrong organization, planning, and time management skills
- Computer literacy, including Microsoft Office and ExcelHigh school diploma or equivalentNMS Disclaimer
Client requirements and hiring decisions are set by the hiring company. Please ensure your application details align with your resume and reflect your direct experience. Thank you for your interest!
