Resident Opportunity and Self-Sufficiency (ROSS) Coordinator

Typical Duties: Research, develop, and maintain a network of service providers, local community resources, or other supportive services for youth and adults to serve as a liaison between the Authority and outside agencies; Interview and assess persons who are at-risk and evaluate needs to identify solutions or connect with resources; Implement case action plans to provide human services for eligible residents individually, as a family, or in other small groups, and aid eligible resident(s)/tenant(s) in mobilizing their inner capabilities and external resources to improve social functioning; Establish regular contact and maintain effective communication with eligible residents/tenants; Collaborate with facility management staff; Complete assessments, document all resident/tenant participants' situation and progress, prepare activity reports, and various documents as required by the US Department of Housing and Urban Development (HUD); Assists with coordination of onsite events for residents/tenants as appropriate, including workshops, trainings, or other educational events; Establish and maintain visibility within the community through professional networking, advocacy groups, etc. Attend and actively participate in required Resident Service Coordinator training programs and conferences.

Knowledge, Skills & Abilities: Knowledge of local, state, and federal public benefits available to eligible low-income families, including youth, senior citizens, and/or people with disabilities; Procedures, practices and methods of office functions; Housing Authority organization, operation, policies and procedures; Research techniques and technical aspects of area of specialty. Ability to work with multiple service providers to organize, strategize, and coordinate service delivery; Make prompt and accurate recommendations; Use sound judgment in the performance of duties; Deal tactfully and effectively with residents, employees, outside agencies and the public; Meet schedules and timeliness; Establish and maintain effective working relationships with others; Apply and explain established policies, procedures and regulations and recommend an effective course of action; Communicate clearly and concisely, both orally and in writing.

Minimum Qualifications: Associate's degree in Social Services, Human Services, Public Administration, Psychology, Sociology or related field, -AND- two (2) years of experience in community or social services delivery providing assistance to a vulnerable population or a related field -OR- an equivalent combination of education, training, and experience. The ideal candidate would have demonstrated working knowledge, training and experience of local services for the at-risk youth or hard to employ adults; the ability to communicate fluently in more than one language is a plus. Special Requirement: Must possess a valid California driver's license.

Application Process: Applications will be reviewed for relevant experience, education, and/or training. Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content. Only the most-qualified applicants will be considered and may be invited to the interview and selection process. Selection Procedure: Applications will be reviewed for relevant experience, education and training. The application must be detailed and complete for proper evaluation. Hiring Information: All job offers are contingent upon successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States. Disability Accommodation: Testing Accommodations: If you require an accommodation due to a physical, mental or learning disability, please call (213) 252-5400 or email Recruitment@hacla.org no less than 72 hours prior to testing date for special assistance. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority. Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application. We are an Equal Opportunity/Affirmative Action Employer. Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.