SUMMARY:
The Data Governance Analyst will be responsible for ensuring the accuracy, completeness, and consistency of our organization's customer data within the CRM and ERP systems. This role will focus on developing, implementing, and maintaining data quality standards, policies, and procedures to support data governance and compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform essential duties and responsibilities satisfactorily. Clean and organize customer data from various sources, ensuring data accuracy, consistency and integrity Act as the gate keeper for all teams requesting account creation within the sales CRM system and manage consistency of data within the ERP system. Perform exploratory data analysis to identify data inconsistencies, patterns, trends, and correlations in large data sets Collaborate with teams to implement data management strategies validation mechanisms to ensure data accuracy and integrity Support the identification and resolution of data anomalies, working closely with stakeholders to address issues promptly Extract reliable data from various data sources that will identify key insights and opportunities/challenges that our clients should action Manage hierarchical details surrounding contacts, locations and accounts Conduct ad hoc analyses to answer specific business questions and provide accurate and actionable recommendations Create nomenclature rules for consistent and clean data creation Communicate effectively with teams and stakeholders to convey data quality issues and recommended solutions Contribute to the design and implementation of data entry processes to enhance precision and efficiency. Accurately identify new and innovative data that can be used to improve existing models and processes Responsible for ensuring all data captured has been collected, validated, and uploaded via established processes and controls to ensure accuracy and REQUIREMENTS & QUALIFICATIONS:The requirements listed below are representative of the knowledge, skill, and/or ability required. Bachelor's degree in related discipline 3+ years of data analytics experience; leading multiple projects of various scope/complexity from initiation to close out, with data quality as a focus Exceptional data expertise in all aspects of data analysis, insights creation and visualization Advanced skills in CRM and ERP systems Strong flexibility to work with a variety of application development applications Exceptional organizational skills, detail oriented, adaptive and strong client focused mindset Excellent proficiency with Microsoft Office Programs (Outlook, Word, Excel, PowerPoint) Ability to manage a variety of tasks with tight timelines Excellent quantitative, analytical, written, and oral communication skills Comfortable navigating through ambiguity and crafting solutions without a defined guideline Strong work ethic and highly developed problem-solving skills Enjoy working under time constraints and ability to excel under pressurePHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The role is hybrid but will require daily on-site presence to start, with an option to move to a 3-day in-office hybrid role once proficiency is exhibited. Individuals may be required to travel to and from Cytek offices, and other locations, as needed. Prolonged periods sitting and working on a computer. Cytek is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability status, veteran status, or any other characteristic protected by law.
