Pharmacy Technician - Case Management, Guaynabo

Other duties: Perform or assist with any operation, as necessary to maintain the workflow and to comply with schedules and quality requirements; Participate in meetings and work groups prepared by management or co-workers. Be knowledge related to new developments, requirements and policies. The CM's goal is to ensure patient satisfaction through personal attention, and an efficient, transparent and simple process from end to end. The CM must tend to the Patient's needs, questions and concerns with kindness and awareness of their circumstances. As part of said tasks, the Case Manager from time to time may have to also communicate with Doctors (Prescribers), Managed Care Organizations (MCO's) and authorized caregivers. Attention to precision, compliance with industry standards and efficiency are essential for the safety and care of the patient, working within the limits of standard practice or accepted in a fast-paced Specialty Pharmacy. Perform work assignments in full compliance with and understanding of state and federal laws, as well as the internal policies and procedures that govern the handling, dispensing and distribution of controlled substances.

Minimum requirements: Associate Degree Diploma as Certified Pharmaceutical Technician is required.