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Job TypeFull-time
Description: Job Summary The Surgery Scheduler is responsible for all aspects of the surgical scheduling process, including surgeries, in-office procedures, follow up appointments and appropriate medical clearance.
Duties and Responsibilities:
  • Schedules patients for surgery and completes necessary paperwork
  • Confirms patient demographics, surgery date and time and medical diagnosis
  • Reviews instructions with patients prior to surgeries, including medications, allergies, labs, health history, pre-op and post-op treatment plans
  • Gathers insurance information to confirm coverage and benefits
  • Ensures all paperwork is complete and on file for patients' surgeries, including consent forms
  • Answers and responds to all incoming telephone inquiries regarding surgery
  • Schedules patients for follow-up appointments and other health assessments
  • Monitors surgery schedule and works directly with physicians to coordinate appointments
  • Coordinates medical clearance when necessary
  • Has regular and predictable attendance
  • Adheres to all Advanced Pain Care policies and procedures
  • Completes other duties as assigned
Knowledge, Skills and Abilities:
  • Clear and precise communication
  • Accuracy and attention to detail
  • Effectively manages day by organizing and prioritizing
  • Applies tactful principles and practices of dealing with the public
  • Practices safety habits
  • Protects patient information and maintains confidentiality
  • Knowledge of general medical terminology, CPT codes, medical insurance and managed care
  • Knowledge of insurance verification and surgical procedures
  • Computer and EMR knowledge
  • Strong written and verbal communication skills
  • Excellent interpersonal/customer service skills
  • High degree of professionalism, tact and diplomacy
  • Works independently
Requirements: QualificationsRequires a high school diploma or equivalent; one year of prior surgery scheduling experience in a healthcare setting highly preferred. Knowledge of Electronic Medical Records, insurance verification, medical terminology and surgical procedures. Outstanding customer service and communication skills a must.
Working Conditions: Environmental Conditions:
  • Medical Office environment
  • Physical Conditions :Must be able to work as scheduled- typically Monday thru Friday 8:00am-5:00pmMust be able to sit and/or stand for prolonged period of time
  • Duties involve moving materials, weighing up to 30 lbs.
  • Required eye-hand coordination and manual dexterity sufficient to operate office equipment, etc.
  • Supervision Reports to Scheduling Manager
  • Salary Description$18-$22/ hour

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