ABOUT CUVÉEOur vision at Cuvée is to create the world’s most elevated collection of ultra-luxury private villas and chalets in the world’s most sought-after destinations. Our global collection consists of approximately 180 luxury residences across 18 destinations, with plans to expand to over 300 residences by the end of 2028.Our offering is unique in that we combine a select collection of Cuvée-owned residences with homes offered through partnerships with like-minded homeowners. Across our collection, we bring Cuvée’s distinctive hospitality and dedicated local teams to every home, managing each touchpoint of the guest stay to deliver a seamless, highly personalized experience. At each destination, a dedicated local team manages every touchpoint of the guest experience and supports our like-minded property owners. Our teams are masters at the Art of Discovery, connecting guests to their surroundings through exceptional design, personalized travel planning, and immersive cultural experiences that only a local can create. SEEKING AN EXECUTIVE OPERATIONS LEADWe are seeking an exceptionally organized, proactive, and technologically resourceful Executive Operations Lead to support Larry Mueller, Founder & CEO, and Susan Farrugia, Co-Founder. This person will manage the daily details that keep both executives organized and effective—from reviewing email and responding to routine requests to coordinating calendars, travel, meetings, events, and business and personal matters. A central responsibility is establishing and maintaining a reliable management system for tracking open items across the team and company. You will know what is outstanding, who is responsible, when it is due, and what requires executive attention. You will proactively obtain updates, flag obstacles, and ensure commitments move toward completion. You will also ensure every meeting on the executives’ calendars has a clear agenda and that information being reviewed is circulated in advance. Success requires someone who enjoys hands-on administrative work, brings structure to a fast-paced environment, and continually improves how work gets done. Major Duties & Responsibilities Executive Email & Communications: Review and organize both executives’ inboxes, identify priorities, respond to routine items within agreed guidelines, and draft polished correspondence. Ensure requests and commitments are captured for follow-up and matters requiring executive judgment are flagged promptly. Open-Item Tracking & Accountability: Maintain a central tracker of requests, commitments, decisions, and outstanding items across the team and company. Ensure each item has a clear owner, deadline, status, and next step. Follow up proactively, identify obstacles, and confirm completion. Executive Management System: Establish and maintain practical systems that give Larry and Susan a current view of priorities, deadlines, and items awaiting their input. Track both requests they have made and commitments they owe to others. Meeting Agendas & Advance Materials: Ensure every meeting on the executives’ calendars has a clear purpose, agenda, and expected outcome. Coordinate with meeting owners to gather reports, updates, and supporting materials, and circulate them sufficiently in advance for participants to review and arrive prepared. Meeting Execution & Follow-Through: Keep meetings focused and on schedule. Capture decisions, action items, owners, and deadlines; distribute concise meeting summaries; and track unresolved items through completion. Calendar & Scheduling Management: Coordinate complex calendars, meetings across time zones, and scheduling changes. Resolve conflicts and protect time for critical priorities and preparation. Daily & Weekly Priority Reviews: Prepare concise updates on urgent matters, approaching deadlines, overdue commitments, and decisions requiring executive attention. Maintain follow-up lists for leadership meetings and individual one-on-ones. Business & Personal Travel: Arrange flights, accommodations, ground transportation, reservations, and detailed itineraries. Manage changes and ensure travel plans align with schedules and preferences. Events & Cuvée Promotion: Assist with planning and coordinating events Cuvée hosts or attends to promote the brand. Manage logistics, invitations, attendee information, materials, schedules, and follow-up with clients, partners, and event organizers. Technology & Process Improvement: Identify and implement practical tools, automation, and workflows that improve email management, scheduling, task tracking, document organization, and information sharing. Help the executives and team adopt these improvements. Business & Personal Administration: Coordinate appointments, expenses, documents, personal requests, and special projects with accuracy, responsiveness, and discretion. Confidentiality & Judgment: Handle sensitive business, financial, personnel, and personal information with exceptional care. Represent both executives and Cuvée with professionalism and warmth.
Skills & Qualifications:
Exceptional Organization: Ability to support two executives and manage competing priorities without losing track of details or commitments.
Ownership & Follow-Through: Consistently obtains updates, reinforces deadlines, and ensures outstanding items reach completion.
Meeting Management: Experience preparing clear agendas, coordinating advance materials, and translating discussions into documented actions.
Strong Communication: Excellent writing, editing, and interpersonal skills, including the ability to follow up confidently and tactfully with colleagues and external contacts.
Technology Proficiency: Strong command of Microsoft Outlook, Teams, Word, Excel, and PowerPoint, along with experience using task and project management platforms as well as AI.Process Improvement: Ability to identify repetitive work and implement useful systems, templates, and automation.
Sound Judgment: Knows when to act independently, when to seek direction, and when an issue requires immediate attention.
Adaptability & Service: Remains calm and resourceful as priorities change, with a willingness to handle both routine details and complex requests.
Education & Experience:
Five or more years of experience in executive administration, executive support, or a comparable role supporting senior leaders.
Demonstrated experience managing executive inboxes, calendars, travel, meeting preparation, and follow-up across teams.
Experience coordinating events and improving administrative processes is strongly preferred.
Experience in an entrepreneurial, growth-oriented business; luxury hospitality, real estate, or professional services experience is a plus.
Bachelor’s degree preferred, or equivalent relevant professional experience.
What Success Looks Like:
Larry and Susan have a clear, current view of outstanding commitments without having to chase updates. Routine communications are handled promptly, calendars and travel are well organized, and every meeting has a clear agenda with materials shared in advance. Important open items have an owner, deadline, and next step. Follow-up happens consistently, and technology makes daily work easier and more efficient. Location & Schedule This position is based in Cuvée’s Denver Tech Center office. Flexibility to address time-sensitive matters outside standard business hours is essential, given our global operations, events, and executive travel schedules. Salary + Bonus Base Salary ($85K to $105K annually), commensurate with experience plus Bonus Opportunity ($15K to $20K annually). Position includes extensive benefits, including 401(k) matching, health, dental, vision, and more. Learn more about Cuvée at www.cuvee.com. View a short introduction to Cuvée: Watch the video. Submit résumé to: susan@cuvee.com
