Overview:
Defined Contribution MEP Account Manager role at Nova 401(k) Associates. This is a fully remote position with home office setup provided. Nova has offered remote work for over 10 years and emphasizes a strong implementation and client service focus. The team is transforming Account Manager roles to emphasize review and client/advisor service, supported by a robust operations group.
Nova 401(k) Associates is a national third-party, non-producing administration firm with a strong sales presence, offering career advancement opportunities.
What Nova Offers You
37.5-hour work week with great work-life balance
Generous PTO and overtime pay
Financial support for professional designations and ongoing training
Competitive compensation package including medical, dental, disability, life insurance, a 401(k) plan, and an HSA
Job Responsibilities:
Maintain client and advisor relationships with a high active client retention rate
Maintain a caseload of MEP adopters, approximately 50% split between ADP and Safe Harbor plans
Manage and prioritize workload towards weekly goals in a results-oriented team environment
Exemplify superior client service and ability to consult with clients regarding plan operation and design
Collaborate with other Nova departments, record-keepers, and advisors to ensure a great client experience
Document all client interactions in the workflow management system
Follow Nova policies and procedures in all work
Proactively communicate with MEP clients and investment advisors about new industry developments
Qualifications: Five or more years of 401(k) plan administration experience
Strong knowledge of ADP/ACP, 415, 410(b), Top Heavy, and 401(a)(4) non-discrimination testing
Familiarity with MEP service models and providers is a plus
NIPA credential, ASPPA credential, or a 4-year college degree
Excellent written and verbal communication skills
Excellent time management, organizational skills, and ability to multi-task
Ability to proactively and independently manage a book of business
High level of critical thinking; lifelong learner and coachable
Compensation and Benefits: Base Salary $74,000 - $95,000
Salaried, non-exempt
Medical, dental, disability, and life insurance
Paid time off
401(k) plan with employer match
Work Location / Hours
Work from home
Must work from USA and be authorized to work for any US employer
Company provides all necessary computer equipment
37.5-hour work week
Start time between 7:30 am and 8:30 am
About the Process
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