Job Title Supports the daily operational needs of multiple unattended retail locations and assists the Micro-Mart Manager in executing sales-driving tasks. Reports to the Micro-Mart Manager, Micro-Mart Assistant Manager, or Operations Manager. Supports execution of corporate and local programs related to product assortment, inventory accuracy, and merchandising standards. Assists with monitoring item movement, completing basic inventory counts, and communicating replenishment needs. May assist with preparing and submitting product orders based on established par levels, inventory counts, and direction from management. Follows established procedures for stocking, rotating, and organizing merchandise across unattended retail operations. Communicates observations and opportunities to management and supports efforts to simplify and standardize processes that improve operational efficiency. Helps maintain clean, organized, and compliant storage and service areas in accordance with enterprise standards. May assist with receiving documentation and forwarding materials to appropriate departments. Supports merchandising standards including planograms, product rotation, and replenishment to ensure optimal product availability. Identifies and reports potential loss due to spoilage, shrink, or vendor-related issues. Assists with corrective actions such as removing damaged product or preparing items for vendor credit. May assist with verifying order accuracy upon delivery and reporting discrepancies to management. Learns and uses sales and inventory reporting tools to support monitoring of product performance and identification of operational issues. Communicates replenishment gaps, assortment concerns, or supply chain issues to management. Supports ordering processes by gathering data on fast-moving items, low-stock categories, and customer requests. Assists with periodic reviews of unattended retail locations to support evaluation of inventory accuracy, merchandising standards, and product availability. Provides World Class Customer Service with an emphasis on courtesy. Delivers consistent, positive customer experience at all unattended retail touchpoints. Strongly promotes the organizations culture, mission, and core values. Engages with management and team members through communication, modeling behaviors, supporting team-centric initiatives, and driving team member satisfaction. Adheres to safety regulations and standards. Supports principles of the EEO program and prevention of sexual harassment.
