Operations & Delivery Technician The Operations & Delivery Technician is responsible for excellent customer service and assisting all departments by driving a delivery truck, loading and unloading product, and general maintenance and housekeeping. Responsible for: Following directions established for operations, maintenance and equipment of various departments in accordance with the policies and procedures established by the Manager including: Setting up, filling and delivery of totes and tanks. Maintaining the warehouse. Loading and unloading products. Performing general housekeeping duties, maintains clean work areas, and secures equipment and facilities when closing. Providing a high level of customer service. Timely and efficient delivery of product while complying with safety regulations. Maintaining customer records in route book and truck log per DOT regulations. Maintenance of the refined fuel delivery truck and reporting any concerns to management. Making out sales tickets as deliveries are made and preparing the daily delivery report. Reporting to management opportunities for increased sales and improved efficiencies in operation of the petroleum department. Operating vehicles, large trucks, forklift, and other equipment in a safe manner and maintaining a safe driving record. Promoting and adhering to the company Core Values of honesty, integrity & teamwork. Adherence to safety policies. Adherence to cooperative credit policy. Works with other cooperative staff at other locations to ensure cooperative goals are met. Present a clean and professional appearance. Promptly and regularly report to work and work overtime hours as needed. Employee is required to perform all other duties as directed. This position has no supervisory responsibilities. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, demands and environments described below are representative of those an employee encounters while performing the essential functions of this job. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Previous experience related to grain, feed, fertilizer, chemicals and/or farms supplies is preferred. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers or employees of the cooperative. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, volume, and weights. Commercial Driver's License Class A with Haz-Mat, Airbrake and Tanker Endorsements and/or the ability to obtain and maintain. The ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Able to deal with problems with several concrete variables in standard situations. Must be able to think quickly and perform a mental assessment of workplace hazards, take appropriate precautions, and choose appropriate PPE as dictated by need, regulation and labeling. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and/or smell. The employee must frequently lift and/or move up to 65 pounds and occasionally lift and/or move up to 100 pounds. The employee is regularly required to legally operate a grain elevator manlift with the door closed, (300 lb. weight limit), climb stairs, and climb ladders to the top of the elevator (approximately an additional 30'-40'). The employee may occasionally need to climb ladders and or stairs that may range from 20' to 180'. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; fumes or airborne particles; outside weather conditions; wet and/or humid condition; extreme cold and extreme heat; toxic or caustic chemicals and vibration. The employee is frequently exposed to high, precarious places; risk of electrical shock and explosives. The noise level in this work environment usually loud (although not believed to exceed the eight-hour threshold for working in or around loud equipment). Employee must understand and implement all related safety policies, procedures and programs for prevention and protection while performing job duties in various work environments.
