Donut Artisan-Early Morning Shift-Richmond

Position Summary: Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve. As a Lees Marketplace Donut Artisan, you will be responsible for creating high-quality, artisanal donuts that delight our customers. Your role will involve working in the early morning/overnight hours following the detailed process in frying signature Lees Marketplace donuts, designing unique toppings, and ensuring each donut is made with precision and care. You will work in a fast-paced kitchen environment, collaborating with a team to maintain our reputation for exceptional products. Primary Position Duties

Key Duties and Responsibilities: Helps with the production, frying, decorating, packaging, and maintenance of all donuts in accordance with recipes and quality standards. Assists in the displaying and restocking of the donut products. Ensures shelves and cases are filled, fresh, rotated, faced, and cleaned. Maintain accurate food inventories. Maintains training and certification by actively attending in-person trainings and consistently utilizing digital training platforms. Maintains, processes, and completes orders through digital and in person order processing. Other responsibilities as needed.

Guest Service: Greet and assist guests in a friendly and courteous manner. Provide knowledgeable answers to guest inquiries. Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members. Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner. Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”.Be familiar with, and assist customers with use of, Lee’s Marketplace website.

Product Handling: Stock shelves and maintain displays according to store standards. Ensure product freshness by watching for quality in production, following recipe guidelines and procedures, and consistently stocking/rotating donuts for freshness. Maintain accuracy and punctuality in all special orders. Package and label products using a computer program. Assists the department to maintain proper freshness, pricing, code dating, tare and merchandising of products in compliance with company policies and procedures.

Team Collaboration: Work cooperatively with team members to achieve store goals. Participate in team meetings and training sessions. Assist other departments as needed. Work in a fast-paced, sometimes crowded, production and sales environment with tact and patience. Work with team to ensure products are sold well before their expiration date. Attends departmental, store and company meetings as required; contributes to profits and revenues and meets productivity standards. Has knowledge of and complies with all company policies, procedures, programs, and directives. Refers to Team Member Handbook continually to ensure policies and procedures are followed. Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.

Age Requirement: 18yrs+Food Handler's Permit required (Can be obtained after hired)

Availability: 2:00am-10:00am any day Monday-Sunday according to the needs of the store- including weekends, and holidays.

Benefits: Compensation Competitive hourly wage/salary. Paid time and a quarter on Sundays Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.10% discount, restrictions apply Ace Hardware Discount at Lees Ace Hardware locations Paid Time Off to those who qualify Work Environment Friendly and supportive team atmosphere. Opportunities for career advancement and professional development. Safety forward atmosphere Innovative, supportive, and input driven management team. Lee's Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. Note This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.