Blood Bank Laboratory Supervisor

Responsibilities: Provide day-to-day operational and technical oversight of high-complexity Blood Bank and transfusion service operations. Direct staff workflow and serve as a technical resource for complex Blood Bank testing, transfusion practices, and operational issues. Oversee Blood Bank testing, evaluation of results, quality, accuracy, and validity of laboratory processes. Maintain compliance with applicable FDA, AABB, CAP, Joint Commission, and other regulatory and accreditation requirements. Lead and support Blood Bank regulatory inspections, including inspection preparation, documentation, response to findings, and implementation of corrective actions. Develop, review, revise, and implement Blood Bank policies, procedures, and regulatory documentation. Oversee validation studies, competency programs, quality initiatives, corrective action plans, and process improvements. Support high-complexity transfusion services, including antibody investigations/workups, massive transfusion protocols, blood product management, and specialty transfusion testing, as applicable. Oversee blood product inventory, storage, handling, distribution, documentation, and regulatory compliance. Identify and address potential patient safety, quality, and compliance risks within Blood Bank operations. Monitor quality indicators, investigate variances, and implement corrective and preventive actions when necessary. Provide oversight and troubleshooting support for Blood Bank instrumentation, LIS, middleware, and related laboratory technology. Participate in implementation and validation of new Blood Bank instrumentation, systems, testing platforms, and processes. Coordinate staff orientation, training, continuing education, and competency assessments. Recruit, coach, develop, and manage staff while establishing clear performance expectations and promoting professional growth. Promote a positive team culture and collaborate effectively with laboratory leadership and other departments across the organization. Participate in strategic initiatives, departmental projects, and performance improvement activities. Monitor departmental resources, operational performance, and budget compliance and address identified variances. Maintain current knowledge of advancements in transfusion medicine, Blood Bank regulations, laboratory technology, and patient safety practices. Qualifications / Requirements Bachelor's degree in Clinical Laboratory Science, Medical Technology, or an equivalent related field required. MLS(ASCP), MT(ASCP), or equivalent certification from an approved accrediting agency required. Minimum of 3 years of technical laboratory services and operations experience required. 5+ years of Blood Bank experience preferred, with substantial direct involvement in Blood Bank/transfusion service operations. Previous Blood Bank leadership, supervisory, or operational oversight experience strongly preferred. Recent experience working in a high-complexity Blood Bank or transfusion service environment preferred. Strong experience with transfusion services, which may include antibody identification/workups, massive transfusion protocols, complex serologic testing, blood product management, and/or IRL support. Demonstrated knowledge of FDA, AABB, CAP, and Joint Commission requirements applicable to Blood Bank and transfusion services. Experience participating in or leading Blood Bank regulatory/accreditation inspections and responding to inspection findings. Experience developing and maintaining Blood Bank policies and procedures, validation studies, competency programs, quality initiatives, and corrective action plans. Hands-on knowledge of blood product handling, inventory management, regulatory documentation, and transfusion-related patient safety requirements. Experience with Blood Bank LIS, middleware, instrumentation, and testing platforms, including troubleshooting, validation, and/or implementation. Ability to identify and resolve patient safety, quality, regulatory, and compliance risks within Blood Bank operations. Demonstrated leadership skills including staff coaching and development, delegation, decision-making, project management, team building, and conflict resolution. Strong interpersonal and communication skills with the ability to collaborate with laboratory leaders and multidisciplinary teams. Ability to adapt to regulatory and operational changes while promoting a positive and collaborative laboratory culture. Strong organizational skills and ability to manage multiple priorities in a high-complexity clinical laboratory environment.