IT Business Analyst-Transportation Management Systems
Location: Hybrid in Greater Philadelphia Area, locals 6+ months
Key Responsibilities:
One of our premier clients is seeking a highly motivated and detail-oriented Business Analyst with a strong background in Transportation Management Systems (TMS) as a contractor to support our client. The ideal candidate will bridge the gap between business needs and technical solutions, leveraging expertise in transportation and logistics to optimize front office and back office systems, streamline processes, and assist the organization through a digital transformation effort.
Key Responsibilities:
Requirements Gathering and Analysis: Collaborate with stakeholders to identify business needs and translate them into actionable requirements. Conduct gap analyses and assess current TMS capabilities to recommend future state processes. Map and model new business processes and lead requirements gathering and definition sessions
Process Optimization: Analyze transportation workflows and identify areas for process improvement to reduce costs and improve efficiency. Develop solutions to optimize routing, carrier selection, and freight cost management.
System Implementation and Support: Partner with IT teams and third party vendors to configure and implement TMS platforms. Ensure successful integration of TMS with other enterprise systems (e.g., ERP, Safety & Compliance, etc.). Provide end-user training and ongoing support to ensure system adoption and efficiency.
Stakeholder Collaboration: Act as a liaison between transportation teams, IT, and business units. Facilitate workshops and stakeholder meetings to drive alignment and gather feedback.
Qualifications:
Educational Background:
Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Computer Science, or a related field.
Professional Experience:7+ years of experience as a Business Analyst, preferably in transportation, logistics, or supply chain.
Hands-on experience with leading Transportation Management Systems (TMS), such as McLeod, SAP TM, or similar platforms.
Technical Skills:- Proficient in MS Visio Business Process Mapping
- Proficient in data visualization tools (e.g., Power BI, Tableau) and analytics.
- Familiarity with EDI, APIs, and system integration concepts.
- Strong command of Microsoft Office Suite, especially Excel.
- Soft Skills:
- Exceptional communication and stakeholder management abilities.
- Strong problem-solving skills and a results-driven mindset.
- Detail-oriented with excellent organizational skills.
Preferred Qualifications:- Certification in Business Analysis (CBAP, CCBA) or a related field.
- Experience with Agile & Waterfall PM methodologies
- Experience with Six Sigma or Lean methodologies.
- Knowledge of regulatory compliance and industry standards in transportation and logistics
