Acima Sales Manager

The Role: The Sales Manager is one of the most influential roles for Acimain the retail partner stores’ day-to-day operations. The Sales Manager is responsible for the management of all activities within an assigned retail partner. The Sales Manager is required to maximize store revenue and profits through efficient management of all store activities, including the selection, training, and ongoing development of coworkers within the store. The Sales Manager is also responsible for meeting the sales goals of the store and improving processes to increase store sales. This role will be performed in one of our retail partner store locations. Compensation The Sales Manager position is paid an hourly rate in accordance with Acima’susual payroll procedures. As an hourly employee you must accurately record all time worked, including your start and stop times of each work period, and comply with all applicable meal and rest period laws. In addition to an hourly rate, the Sales Manager position may be eligible for various bonus and/or incentive programs in effect. To be eligible to earn bonuses or incentives, the Sales Manager must be actively employed and meet all other requirements established in the bonus or incentive plan; unless otherwise required by applicable state or local law. As an hourly employee, you will be paid overtime in accordance with applicable, local, state, and federal law.

Compensation: $21.86 – $26.51 + Potential Bonus (Based on performance, paid out monthly)

Key Responsibilities: Management and Leadership Manage and direct the work of all store coworkers on a day-to-day basis Motivate, evaluate, coach, and counsel Acima store coworkers including holding coworkers accountable for performing duties and following company policies by issuing discipline up to and including termination Nurture, identify, and recommend coworkers for promotion to Sales Manager and Assistant Sales Manager positions Establish partnerships with store personnel to generate referrals and educate them on the rental and lease process Train, supervise, and assess coworkers’ dedication to exceptional customer service Utilize discretion and judgment in day-to-day management duties with respect to store personnel, sales, and customers Enhance coworkers’ sales and account management skills through ongoing training and coaching Promptly address and resolve coworker and customer issues and complaints to maintain consistent customer satisfaction and friendly service Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues Recruit, interview, and hire coworkers for the store Sales Establish and track daily and weekly sales objectives Supervise and guide coworkers in sales activities Facilitate the conversion of rental and lease agreements with customers and potential customers and oversee sales outcomes to ensure revenue growth. Address challenging accounts requiring managerial intervention Authorize customer commitments Supervise coworkers in day-to-day completion of job duties Effectively communicate and promote the accessibility, flexibility, and convenience of Acima's leasing services to potential customers Educate customers on lease terms and delivery protocols, review overdue accounts, and engage with customers to encourage timely payments. Oversee sales and account operations Guide customer interactions on leasing options ensuring clarity on payment terms and top-notch service

Job Requirements: Must be at least 18 years of age High school diploma or GED Individuals with a proven track record of success in retail sales management Strong leadership skills with the ability to motivate and develop a team Excellent communication and interpersonal skills Proficiency in Microsoft Office Suite and other relevant software applications Knowledge of inventory management and merchandising principles Familiarity with rental or leasing industry practices is a plus Organized, with time-management skills and the ability to multi-task Ability to work a flexible schedule, including evenings, weekends, and holidays Consistent in-person attendance to lead and manage store operations Why Work For ACIMA/A-Now? Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan Award Winning Culture Career Growth Opportunities! Weekly Pay! Discounts from Acima partners Expected Hours of WorkThis is a full-time position. The days and hours of operation are Monday through Sunday. The days and hours that you will work will vary but will include evenings and weekends. Physical Demands While performing the duties of this job, the Sales Manager is regularly required to talk and listen to coworkers and customers. This position is highly active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing from time to time throughout the day. Acima is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law. Acima will consider all qualified applicants with criminal histories in a manner consistent with requirements of the Los Angeles Fair Change Initiative for Hiring ordinance Pursuant to the San Francisco Fair Change Ordinance, we will consider for employment qualified application with arrest and conviction records