Receptionist Position At Schwartz Mazda Schwartz Mazda is a fourth generation family owned business dedicated to the most positive customer experience. We pride ourselves on our reputation and the way our employees are treated, which reflects on the way we treat our customers! Our employees and customers have been like family for over 107 years. Every employee is appreciated, because each one directly contributes to the success of the dealership. We believe that when our employees are happy, it shines through to our customers. Schwartz Mazda Consistently wins top dealers awards every year such as: Cargurus and Carfax top dealer awards, Mazda Presidents Club (top 50 dealers) Mazda Gold Cup Award (top 200), Eastern Monmouth Country Chamber of Commerce Spinnaker award for best neighborly business. As well as having some of the top rating of 4.8 Stars on Google, People love us award on yelp, 4.9 stars on Carfax and 5 Star rated on Glass door. For 2021 we won the Asbury Park Press Best of the Best for: New Car DealerUsed Car DealerAuto Dealer Service Department Oil ChangeTire Center Employee Recognition Program We are looking for a professional and presentable receptionist to be the face of our dealership! This is an evening position from 3-8 as well as weekends. The person accepted into this role is in charge of first impressions whether it be in person or over the phone! We are looking for someone pleasant, cheerful, well groomed and dressed. We Offer: Best hours in the industry Spa Days Amazing culture Great pay Opportunity to grow the company and department Incredible longevity bonuses Fun team outings Monthly team outings (spa/manicure days, paintball, bowling, racetrack days) Puppies on premises
Benefits: 401 W/ MatchPaid Vacation
Responsibilities:- No two days will ever be the same.
- It is very fast paced with lots of administrative work for slow days
- Greet every customer with a cheerful greeting
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Provide basic information to callers who have general inquiries
- Prepare sales gas tickets for the accounting department
- Serve as a cashier
- Assist the General Manager with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
- Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price.
- Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
- Be the eyes and ears on the floor for the sales manager while running the up system.
Requirements:- Excellent communication and organizational skills
- Experience using Microsoft Office suite
- Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
- Must be willing to submit to a drug screen & background check
Schwartz Mazda/Truck Center is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
