Ops Research Assistant This position involves work compiling, analyzing, and conducting research on employment data for use in the preparation of occupational employment estimates and occupational wages for the State of Florida, all Metropolitan Statistical Areas, and the balance-of-state areas. These estimates are the primary source for developing occupational employment projections used by the Florida Workforce Estimating Conference, establishing the prevailing wage determinations for the Alien Labor Certification Program, and for use in program planning by the education and job training community. A thorough working knowledge of basic statistics, the methods of data collection, and the ability to collect, code, and analyze data are required. Collects, compiles, analyzes, and reviews occupational employment and wage survey data for assigned survey units and their employment. Analyzes and edits survey responses, assigns occupational codes to the job descriptions reported by employers, and enters the data into the Occupational Employment Statistics computer software system. Processes electronic survey responses with significant employment and occupations using the U.S. Bureau of Labor Statistics provided "Autobatch" utility. Calls non-respondents to collect data for missing units and employment to achieve the highest response rate for the assigned survey units and the employment the units represent and enters the data into the OES computer software system. The ability to conduct research on businesses using the Internet is required. Verification of atypical data with the employer and the addition of written comments on the survey data file may be necessary. Reviews and corrects North American Industry Classification System codes assigned to individual establishments on the Occupational Employment Statistics survey sample. Researches and investigates businesses which indicate they are classified incorrectly on the Quarterly Census of Employment & Wages database. After extensive analysis and review, makes any changes to the Occupational Employment Statistics survey database to reflect the best North American Industry Classification System code for all businesses selected for the Occupational Employment Statistics survey sample by Bureau of Labor Statistics. Updates and maintains Occupational Employment Statistics survey database files for Florida businesses selected by the Bureau of Labor Statistics. Research and updates returned mail for better addresses and updates contact information. Analyzes employment and wage data giving special attention to the data highlighted when being entered into the database. Reviews quality assurance edit tests showing unusual occupations, high and low wages, missing, and dependent occupations. Reviews, verifies, and makes necessary corrections to the data entered. Explains any unusual variances in staffing patterns and/or wages in the comments module. Performs other related duties as required. Required Knowledge, Skills, and Abilities: Ability to do a high volume of daily cold calling to obtain survey responses and establish employer relationships. Knowledge of data collection. Ability to communicate effectively verbally and in writing. Ability to work independently. Ability to establish and maintain effective working relationship with others. Ability to conduct fact-finding research. Working knowledge and experience using Microsoft applications, including Word and Excel.
Qualifications:
As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. Minimum: Duties and responsibilities of this position must be performed at the official work site of the Department.
Preferred:
Experience in call center/high volume calling. One year of experience in data collection or analysis. One year of customer service experience. Bilingual in Spanish or Creole. FloridaCommerce works across the state to support Florida's economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters. FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.
