Senior Remote Lead, Support Engineering

Sardine is seeking a Support Engineering Lead to own and scale the technical support experience for our API-driven fraud and payments platform. You will lead a team of Support Engineers, resolve complex issues, and build the processes and tooling to operate across global time zones. You will be a player-coach with strong technical foundation, capable of coding, understanding systems deeply, and leading people with a bias for action. Join a startup-spirited team with scale and impact.