Claims Manager – Personal Injury Law FirmEl Paso, TX | Full-Time | In-Office Position (No Remote Work)
Position Summary:
We are seeking an experiencedClaims Managerto oversee the handling of personal injury claims from intake through settlement. This position works closely with attorneys, case managers, medical providers, and insurance companies to ensure claims are handled efficiently and strategically to maximize case value.
This is afull-time, in-office leadership rolerequiring daily collaboration with attorneys and staff.
Responsibilities:
Manage and oversee personal injury claims, including auto accidents, trucking accidents, and premises liability cases
Review case files to evaluate liability, damages, and settlement value
Develop claim strategies with attorneys to maximize recovery for clients
Supervise claims staff, including case managers and legal assistants
Prepare and review demand packages, including medical summaries and billing analysis
Negotiate with insurance adjusters and defense counsel
Maintain accurate case documentation in the firm’s case management system
Communicate regularly with clients regarding case progress and settlement offers
Qualifications:
5+ years of experience in personal injury claims handling, insurance adjusting, or pre-litigation case management
Experience negotiating bodily injury claims with insurance companies
Strong knowledge of personal injury claims and settlement processes
Leadership or supervisory experience preferred
Ability to review medical records and billing documentation
Experience with legal case management software preferred
Bilingual (English/Spanish) strongly preferred or required
Additional Requirements:
Must be eligible to obtain a Notary Public commission in Texas or New Mexico
Ability to notarize settlement agreements, affidavits, and legal documentation
Position requires working in-office only. Remote or hybrid work is not available.
Ideal Candidates May Come FromPersonal injury law firms
Insurance companies handling bodily injury claims
Pre-litigation departments
Insurance adjusters with bodily injury claim negotiation experience are strongly encouraged to apply.
ScheduleFull-Time | Monday – Friday | In Office
Because many of our clients are Spanish-speaking, bilingual candidates are highly valued.
