Maintenance, Operations and Facilities Manager
revalorize talentWashington, DC
Maintenance, Operations and Facilities Manager
revalorize talentWashington, DCManager L7
Facilities ManagersProperty, Real Estate, and Community Association ManagersMaintenance and Repair Workers, General
APPLY NOW (opens in a new tab)Our client, a multifamily real estate investment and management company, is hiring a senior Maintenance, Operations and Facilities Manager to lead physical operations across a portfolio of 4,000+ apartment units. You will lead a team of field technicians, senior maintenance supervisors, make-ready crews and administrative staff, and serve as the bridge between executive strategy and field execution.
What you'll do:
- Portfolio and team leadership
- Direct, mentor and evaluate about 100 operations staff, including senior maintenance supervisors, lead technicians, make-ready specialists and operations coordinators.
- Set accountability frameworks, staffing allocations and performance metrics across property clusters.
- Lead recruiting, onboarding, technical training and safety programs (OSHA, EPA Section 608).Operational efficiency and SLAsOversee portfolio-wide maintenance through property management software: emergency work orders dispatched immediately and routine requests resolved within 24 to 48 hours.
- Manage make-ready timelines to an average turn of 3 to 5 business days.
- Drive preventative maintenance compliance: quarterly HVAC filters, life-safety inspections, roof and plumbing checks.
- Facilities and physical plant
- Manage common areas, clubhouses, fitness centers, pools, leasing offices and building envelopes.
- Ensure compliance with life-safety codes, fire suppression, egress, elevators and municipal housing inspections.
- Oversee environmental controls, waste management, parking structures and grounds.
- CapEx and financial oversight
- Partner with executive leadership and regional property managers on annual R&M budgets and multi-million-dollar CapEx programs (roofing, paving, HVAC replacements, plumbing risers).Oversee capital project execution against specifications, codes, timelines and budget.
- Build centralized bulk purchasing for appliances, water heaters and flooring.
- Vendor and contract management
- Set up and audit master service agreements for elevator, landscaping, pest control, security and specialty repair vendors.
- Enforce vendor qualification: COIs, W-9s, licensing and SLA adherence.
- Run regular site audits and contractor performance reviews.
- What you bring7 to 10 years of progressive leadership in multifamily operations, facilities management or real estate asset management, overseeing portfolios of 2,500+ units.
- Deep knowledge of building systems: HVAC, plumbing, electrical, structural, life-safety and roofing.
- A track record leading large teams building SOPs and a culture of safety and accountability.
- Advanced skills in property management software and mobile maintenance ticketing.
- CAMT, CAPS, CFM or equivalent mechanical or contracting licenses strongly preferred.
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Level
Manager L7
Location
Washington, DC
Occupation
Facilities Managers
Industry
Residential Property Managers
Posted
4 days ago