Job Title: Technical Applications Specialist - Mass Spectrometry Solutions
Location: [Specify Location] | Hybrid/On-site | Up to 30% Travel
Experience: M.Sc. with 6+ years or Ph.D. with 2+ years experience
About the Role:
We are seeking a highly skilled Technical Applications Specialist to join our team focused on advanced mass spectrometry-based solutions for semiconductor and analytical applications. This role involves deep technical expertise, customer engagement, and driving new market applications with hands-on instrument experience.
Responsibilities:- Gain intricate operational knowledge of our MS products under development
- Perform instrument configuration, calibration, validation, and performance testing
- Drive new market-driven applications in collaboration with customers
- Support evaluations at semiconductor OEMs and fabs
- Provide onsite system setup, debugging, and performance analysis
- Identify key application requirements early in engagements
- Develop application-specific solution bundles tailored to hardware/software features
- Define support plans and execution timelines for customer engagements
- Strengthen customer relationships through technical competence and communication
- Identify new application opportunities and craft proposals
- Conduct customer presentations and pre-sales product demonstrations
- Develop and deliver HW/SW operational training sessions to customers
- Analyze customer samples and provide detailed reports to close sales opportunities
- Contribute to next-generation product roadmaps and product development processes
Requirements:- M.Sc. with 6+ years or Ph.D. with 2+ years in Physics, Chemistry, EE, or related fields 5+ years hands-on experience developing mass spectrometry-based solutions
- Experience with analytical instruments like mass spectrometers, gas analyzers, or plasma diagnostics
- Familiarity with semiconductor manufacturing processes (etch, CVD, ALD)
- Solid knowledge of new product introduction processes including prototyping and system diagnostics
- Proven ability to deliver customer presentations and pre-sale demos
- Excellent verbal and written communication skills
- Knowledge of control hardware (PLC) and software scripting (Python, LabVIEW) is desirable
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