Ecommerce Account manager
ecommerce scaling secretsUnited, PA
Client Success Account Manager – Full-TimeWe're looking for a Client Success Account Manager to join our team full-time. This role is ideal for someone with hands-on eCommerce experience who genuinely enjoys helping people, building relationships, and supporting entrepreneurs as they work toward their business goals. We're looking for someone who understands the challenges of running an eCommerce business and can use their knowledge and experience to guide, motivate, and support our students. As a Client Success Account Manager, you'll play an important role in ensuring our students feel supported, stay accountable, and continue making progress throughout their journey in our Brand Builders Academy (BBA) program. Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. You don't need to know everything about our program from day one. We'll provide the training, guidance, feedback, and structure you need to succeed in the role.
Your Responsibilities Will Include:
- Supporting students throughout their journey in the BBA program
- Building strong relationships with students and understanding their individual business goals
- Answering questions, providing guidance, and helping students overcome eCommerce-related challenges
- Conducting regular check-ins to monitor student progress and accountability
- Helping students stay engaged, motivated, and on track
- Identifying students who may need additional support and proactively reaching out
- Sharing student feedback, challenges, and opportunities for improvement with the team
- Contributing to an excellent client experience and helping students achieve meaningful results
- We're Looking for Someone Who:
- Currently runs a successful eCommerce business and has hands-on experience in the industry
- Has strong communication and interpersonal skills
- Genuinely enjoys helping people and celebrating their progress
- Is patient, approachable, and able to explain complex concepts clearly
- Is organized, detail-oriented, and consistent with follow-ups
- Takes initiative and can solve problems independently
- Is proactive, reliable, and professional
- Is passionate about eCommerce and helping others succeed
- Is comfortable working remotely and collaborating with a team
- Is interested in growing with us in a long-term, full-time role
Why Join Us?
At Brand Builders Academy, our students' success is our priority. We're building a team of people who care about creating a supportive environment where students feel heard, guided, and motivated to take action. xhqgsiq This is an opportunity to apply your eCommerce experience in a meaningful way, become an important part of our community, make a real impact on entrepreneurs' journeys, and grow alongside our team.
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Level
Mid L4
Location
United, PA
Occupation
Online Merchants
Industry
Educational Support Services
Posted
yesterday