HC - Permanent Supportive Housing Case Manager
first step houseSalt Lake City, UT
HC - Permanent Supportive Housing Case Manager
first step houseSalt Lake City, UTSenior L5
Social and Human Service AssistantsSocial and Community Service ManagersMental Health and Substance Abuse Social Workers
APPLY NOW (opens in a new tab)First Step House Hiring a Permanent Supportive Housing Case Manager At First Step House, "We help people build lives of meaning, purpose, and recovery." We are dedicated to helping individuals overcome barriers to recovery, treatment, housing, and long-term stability. Are you passionate about helping people find and maintain stable housing? The Permanent Supportive Housing Case Manager works with individuals and families who have experienced chronic homelessness and are living with disabling conditions. You'll help clients navigate the housing process from eligibility and housing search all the way through move-in and long-term housing stability. This position follows a Housing First approach, meaning we believe everyone deserves a safe and stable place to call home. You'll build relationships with clients, understand their individual goals and needs, and provide the ongoing support they need to maintain housing and build greater stability and independence. You'll also work closely with landlords, Housing Connect, community providers, and First Step House teams to address barriers and resolve issues before they put a client's housing at risk. If you enjoy problem-solving, building relationships, advocating for others, and helping people navigate complicated systems, this could be a great opportunity for you. Tired of working 40+ hours per week? Join our team and enjoy a standardized 36-hour work week! Our Full-Time Benefits Include36-hour work week to support a healthy work-life balance Flexible Monday–Friday schedule Robust paid time off program with enhanced benefits as you grow with us15 paid holidays annually, including your birthday 401(k) employer matching up to 5%Opportunity for annual merit increases and bonuses Medical, dental, vision, and life insurance
What You'll Do:
Help clients navigate eligibility, housing searches, applications, and move-in.
Complete needs assessments and create individualized case plans.
Provide ongoing case management and support to help clients maintain stable housing.
Connect clients with community resources related to healthcare, employment, education, benefits, and other needs.
Build positive relationships with landlords and help resolve housing concerns or conflicts.
Advocate for clients and respond quickly to issues that may put their housing or safety at risk.
Complete required documentation, including HMIS and Housing Connect records.
Collaborate with Housing Connect, community providers, landlords, and FSH teams to support client stability.
Maintain confidentiality and follow HIPAA, CFR 42, and other applicable requirements.
Required Qualifications:
Case management experience required; housing or permanent supportive housing experience preferred.
Bachelor's degree in social work or a related field preferred.
Experience working with individuals experiencing homelessness, mental illness, or substance use preferred.
What We're Looking For:
Strong communication, organization, and problem-solving skills.
Comfortable navigating difficult conversations, conflict, and crisis situations.
Able to build trusting relationships while maintaining professional boundaries.
Comfortable working independently, managing multiple priorities, and completing timely documentation.
Familiarity with HMIS, electronic databases, and Microsoft Office preferred.
A genuine commitment to Housing First, client choice, and helping people maintain long-term housing stability.
A willingness to approach clients and coworkers with an Outward Mindset and contribute to the mission of First Step House.
For more information about our non-profit organization, you can visit our website at www.firststephouse.org
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Level
Senior L5
Location
Salt Lake City, UT
Occupation
Social and Human Service Assistants
Industry
Other Community Housing Services
Posted
2 days ago